SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SCHEDULE 13G Under the Securities Exchange Act of 1934 (Amendment No. 2)* EGAIN COMMUNICATIONS CORPORATION -------------------------------- (Name of Issuer) COMMON STOCK, PAR VALUE $.001 ----------------------------- (Title of Class of Securities) 28225C103 --------- (CUSIP Number) DECEMBER 31, 2001 ----------------- (Date of Event which Requires Filing of Statement) Check the appropriate box to designate the rule pursuant to which this Schedule is filed: |_| Rule 13d-1(b) |_| Rule 13d-1(c) |X| Rule 13d-1(d) *The remainder of this cover page shall be filled out for a reporting person's initial filing on this form with respect to the subject class of securities, and for any subsequent amendment containing information which would alter the disclosures provided in a prior cover page. -1- The information required on the remainder of this cover page shall not be deemed to be "filed" for the purpose of section 18 of the Securities Exchange Act of 1934 ("Act") or otherwise subject to the liabilities of that section of the Act but shall be subject to all other provisions of the Act (however, see the Notes). -------------------------------------------------------------------------------- CUSIP No. 28225C103 -------------------------------------------------------------------------------- 1 NAMES OF REPORTING PERSONS Ashutosh Roy I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS (ENTITIES ONLY) -------------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP (SEE INSTRUCTIONS) (a) |_| (b) |_| -------------------------------------------------------------------------------- 3 SEC Use Only -------------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION United States -------------------------------------------------------------------------------- NUMBER OF 5 SOLE VOTING POWER 4,621,931 shares SHARES ----------------------------------------------------- BENEFICIALLY 6 SHARED VOTING POWER None OWNED BY EACH ----------------------------------------------------- REPORTING 7 SOLE DISPOSITIVE POWER 4,621,931 shares PERSON WITH ----------------------------------------------------- 8 SHARED DISPOSITIVE POWER None -------------------------------------------------------------------------------- 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 4,621,931 shares -------------------------------------------------------------------------------- 10 CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES (SEE INSTRUCTIONS) |_| -------------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 12.7% -------------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON (SEE INSTRUCTIONS) IN -------------------------------------------------------------------------------- -2- ITEM 1(a) NAME OF ISSUER: eGain Communications Corporation ITEM 1(b) ADDRESS OF ISSUER'S PRINCIPAL EXECUTIVE OFFICES: 714 East Evelyn Avenue, Sunnyvale, California 94086 ITEM 2(a) NAME OF PERSON FILING: Ashutosh Roy ITEM 2(b) ADDRESS OF PRINCIPAL BUSINESS OFFICE OR, IF NONE, RESIDENCE: 714 East Evelyn Avenue, Sunnyvale, California 94086 ITEM 2(c) CITIZENSHIP: United States ITEM 2(d) TITLE OF CLASS OF SECURITIES: Common Stock, $.001 par value ITEM 2(e) CUSIP NUMBER: 28225C103 ITEM 3. IF THIS STATEMENT IS FILED PURSUANT TO RULE 13D-1(B) OR 13D-2(B) OR (C), CHECK WHETHER THE PERSON FILING IS A: (a) |_| Broker or Dealer registered under Section 15 of the Act (b) |_| Bank as defined in section 3(a) (6) of the Act (c) |_| Insurance Company as defined in section 3(a) (19) of the Act (d) |_| Investment Company registered under section 8 of the Investment Company Act (e) |_| Investment Adviser in accordance with Section 240.13d-1(b)(1)(ii)(E) (f) |_| An employee benefit plan or an endowment fund in accordance with Section 240.13d-1(b)(1)(ii)(F) (g) |_| Parent holding company or control person in accordance with -3- Section 240.13d-1(b)(ii)(G) (h) |_| A saving association as defined in Section 3(b) of the Federal Deposit Insurance Act (i) |_| A church plan that is excluded from the definition of an investment company under section 3(c)(14) of the Investment Company Act of 1940 (j) |_| Group, in accordance with Section 240.13d-1(b)(ii)(J) ITEM 4. OWNERSHIP Provide the following information regarding the aggregate number and percentage of the class of securities of the issuer identified in Item 1. (a) Amount beneficially owned: 4,621,931 shares of Common Stock (b) Percent of class: 12.7%. The calculation of percentage of beneficial ownership was derived from the Issuer's Quarterly Report on Form 10-Q for the period ending December 31, 2001, filed with the Commission on February 14, 2002, in which the Issuer stated that the number of shares of Common Stock outstanding as of December 31, 2001 was 36,485,215. (c) Number of shares as to which the person has: (i) Sole power to vote or to direct the vote: 4,621,931 shares (ii) Shared power to vote or to direct the vote: None (iii) Sole power to dispose or to direct the disposition of: 4,621,931 shares (iv) Shared power to dispose or to direct the disposition of: None ITEM 5. OWNERSHIP OF FIVE PERCENT OR LESS OF A CLASS If this statement is being filed to report the fact that as of the date hereof the reporting person has ceased to be the beneficial owner of more than five percent of the class of securities, check the following [ ]. ITEM 6. OWNERSHIP OF MORE THAN FIVE PERCENT ON BEHALF OF ANOTHER PERSON Not applicable. -4- ITEM 7. IDENTIFICATION AND CLASSIFICATION OF THE SUBSIDIARY WHICH ACQUIRED THE SECURITY BEING REPORTED ON BY THE PARENT HOLDING COMPANY OR CONTROL PERSON Not applicable. ITEM 8. IDENTIFICATION AND CLASSIFICATION OF MEMBERS OF THE GROUP Not applicable. ITEM 9. NOTICE OF DISSOLUTION OF GROUP Not applicable. ITEM 10. CERTIFICATIONS Not applicable. -5- SIGNATURE After reasonable inquiry and to the best of my knowledge and belief, I certify that the information set forth in this statement is true, complete and correct. Dated: February 14, 2002. /S/ ASHUTOSH ROY ---------------------------------------- Ashutosh Roy -6-