e424b1
Filed pursuant to Rule 424(b)(1)
Registration No. 333-138234
PROSPECTUS
Online Resources Corporation
13,000,000 Shares
Common Stock
This prospectus relates to the offer and sale at various times in one or more offerings of
shares of up to 13,000,000 shares of common stock of Online Resources Corporation. Of these
shares, 4,621,570 are being offered by the selling stockholders and 8,378,430 are being offered by
the company. We will not receive any of the proceeds from the sale of shares by the selling
stockholders.
The shares are being registered to permit the selling stockholders and Online Resources to sell the
shares from time to time in the public market. The shares of common stock offered under this
prospectus may be offered or sold from time to time directly to purchasers or through agents,
underwriters, brokers or dealers at prevailing market or privately negotiated prices and on other
terms to be determined at the time of sale. See Plan of Distribution.
You should read this prospectus and any accompanying prospectus supplement, together with the
additional information described under the heading Where You Can Find More Information carefully
before you make your investment decision. The applicable prospectus supplement will contain
specific information about the terms of each offering, including, among other things, the identity
of each selling stockholder, if any, the amount of our common stock each selling stockholder or the
company will be selling and the means of distribution for the shares of our common stock being
sold. A prospectus supplement may also add to or update, but will not contradict, modify or
replace, information contained in this prospectus.
This prospectus may not be used to sell securities unless accompanied by a prospectus supplement.
Our common stock is traded on the Nasdaq Global Select
Market under the symbol ORCC. On
November 20, 2006, the last reported sale price of our common stock on the Nasdaq Global Select Market
was $10.72 per share.
See
Risk Factors on page 5 of this prospectus to read about factors you should consider before
buying our common stock.
Neither the Securities and Exchange Commission nor any state securities commission has approved or
disapproved of these securities or determined if this prospectus or the accompanying prospectus
supplement is truthful or complete. Any representation to the contrary is a criminal offense.
The date of this prospectus is November 22, 2006.
ABOUT THIS PROSPECTUS
This prospectus is part of a registration statement that we filed with the SEC using a shelf
registration process. Under this shelf process, the selling stockholders may, from time to time,
sell common stock in one or more offerings. This prospectus provides you with a general
description of the common stock. Each time the selling stockholders sell common stock, we will
provide a prospectus supplement that will contain specific information about the terms of that
offering. The prospectus supplement may also add to or update, but will not contradict, modify or
replace, information contained in this prospectus. We urge you to read this entire prospectus and
any prospectus supplement, together with the information described under the heading Where You Can
Find More Information carefully, including the Risk Factors incorporated in this prospectus and
included or incorporated in any accompanying prospectus supplement.
The terms Online Resources, we, our, and us refer to Online Resources Corporation and
its consolidated subsidiaries. We use the term the company when we wish to refer only to Online
Resources Corporation and not to its consolidated subsidiaries. Our fiscal year ends on December
31. References in or incorporated by reference in this prospectus to a fiscal year, such as fiscal
2006, relate to the fiscal year ended on December 31 of that calendar year. For reading ease,
certain financial information incorporated by reference in this prospectus is presented on a
rounded basis, which may cause minor rounding differences.
Online Resources
Online Resources provides outsourced, web-based financial technology services branded to over
2,600 financial institution, biller, card issuer and creditor clients. We serve over 8 million
billable consumer and business end-users in two primary vertical markets.
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Banking Services: For more than 2,400 banks, credit unions and other
depository financial institutions, we provide a fully integrated suite
of web-based account presentation, payment, relationship management
and professional services, giving clients a single point of
accountability, an enhanced experience for their users, the marketing
processes to drive Internet channel adoption, and innovative services
that help them differentiate themselves from competitors. |
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e-Commerce Services: For more than 200 billers, card issuers,
processors, and other creditors, we provide web-based account
presentation, payment, relationship management and professional
services. We enable consumer and business end-users to manage their
account or make a payment to a single card issuer, processor, creditor
or biller. |
End-users of our services may access and view their accounts online and perform various
web-based self-service functions. They may also make electronic bill payments and funds transfers,
utilizing our unique, real-time debit architecture, ACH and other payment methods. Our value-added
relationship management services reinforce a favorable user experience and drive a profitable and
competitive Internet channel for our clients. Further, we have professional services, including
software solutions, which enable various deployment options, a broad range of customization and
other value-added services.
Multi-year service contracts with our clients provide us with a recurring and predictable
revenue stream that grows with increases in users and transactions. We currently derive 10% of our
revenues from account presentation, 70% from payments, 10% from relationship management, and 10%
from professional services, custom software solutions and other revenues. Our strategy is focused
on increasing user adoption of web-based financial services within our current clients and
expanding our institutional client base within the financial services market. We also intend to
make strategic acquisitions to expand distribution, increase volume over our relatively fixed cost
base and add new product capabilities to sell through our distribution channels.
We are a Delaware corporation with principal executive offices located at 4795 Meadow Wood
Lane, Chantilly, Virginia. Our telephone number is 703-653-3100 and our website address is
www.orcc.com. Through the Investor Relations section of our website, we make available free of
charge our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K
and all amendments to those reports as soon as reasonably practical after such material is
electronically filed with or furnished to the Securities and Exchange Commission. We include our
web address in this prospectus only as an inactive textual reference and do not intend it to be an
active link to our website.
RISK FACTORS
You should carefully consider the following risks before investing in our common stock. These
are not the only risks that we may face. If any of the events referred to below occur, our
business, financial condition, liquidity and results of operations could suffer. In that case, the
trading price of our common stock could decline, and you may lose all or part of your investment.
Risks Related to Our Business
We cannot be sure that we will achieve net income profitability in all future periods.
Although we first achieved profitability under generally accepted accounting principles, or
GAAP, in the third quarter of 2002, we have experienced unprofitable quarters since that time and
cannot be certain that we can be profitable in all future periods. Unprofitable quarters may be due
to the loss of a large client, acquisition of additional businesses or other factors. For example,
we expect to be unprofitable for some period following our acquisition of Princeton eCom, due to
increased cash and non-cash expenses associated with that acquisition and its financing. How long
we remain unprofitable will depend not only on our ability to increase revenue and control our
operating expenses, but on our ability to refinance our acquisition debt or replace it with equity.
Although we believe we have achieved economies of scale in our operations, if growth in our
revenues does not significantly outpace the increase in our operating and non-operating expenses,
we may not be profitable in future periods.
Our clients are concentrated in a small number of industries, including the financial services
industry, and changes within those industries could reduce demand for our products and services.
A large portion of our revenues are derived from financial service providers, primarily banks,
credit unions and credit card issuers. Unfavorable economic conditions adversely impacting those
types of businesses could have a material adverse effect on our business, financial condition and
results of operations. For example, depository financial institutions have experienced, and may
continue to experience, cyclical fluctuations in profitability as well as increasing challenges to
improve their operating efficiencies. Due to the entrance of non-traditional competitors and the
current environment of low interest rates, the profit margins of depository financial institutions
have narrowed. As a result, the business of some financial institutions has slowed, and may
continue to slow, their capital and operating expenditures, including spending on web-based
products and solutions, which can negatively impact sales of our online payments, account
presentation, marketing and support services to new and existing clients. Decreases in or
reallocation of capital and operating expenditures by our current and potential clients,
unfavorable economic conditions and new or persisting competitive pressures could adversely affect
our business, financial condition and results of operations.
Our biller clients are concentrated in the health care, utilities, consumer lending and
insurance industries. Unfavorable economic conditions adversely impacting one or more of these
industries could have a material adverse effect on our business, financial condition and results of
operations.
The failure to retain existing end-users or changes in their continued use of our services will
adversely affect our operating results.
There is no guarantee that the number of end-users using our services will continue to
increase. Because our fee structure is designed to establish recurring revenues through monthly
usage by end-users of our clients, our recurring revenues are dependent on the acceptance of our
services by end-users and their continued use of account presentation, payments and other financial
services we provide. Failing to retain the existing end-users and the change in spending patterns
and budgetary resources of our clients and their end-users will adversely affect our operating
results.
Any failure of our clients to effectively market our services could have a material adverse effect
on our business.
To market our services to end-users, we require the consent, and often the assistance of, our
clients. We generally charge our clients fees based on the number of their end-users who have
enrolled with our clients for the services we provide or on the basis of the number of transactions
those end-users generate. Therefore, end-user adoption of our services affects our revenue and is
important to us. Because our clients offer our services under their name, we must depend on those
clients to get their end-users to use our services. Although we offer extensive marketing programs
to our clients, our clients may decide not to participate in our programs or our clients may not
effectively market our services to their end-users. Any failure of our clients to allow us to
effectively market our services could have a material adverse effect on our business.
Demand for low-cost or free online financial services and competition may place significant
pressure on our pricing structure and revenues and may have an adverse effect on our financial
condition.
Although we charge our client institutions for the services we provide, our clients offer many
of the services they obtain from us, including account presentation and bill payments, to their
customer end-users at low cost or for free. Clients and prospects may therefore reject our services
in favor of companies that can offer more competitive prices. Thus, market competition may place
significant pressure on our pricing structure and revenues and may have an adverse effect on our
financial condition.
If we are unable to expand or adapt our services to support our clients and end-users needs, our
business may be materially adversely affected.
We may not be able to expand or adapt our services and related products to meet the demands of
our clients and their end-users quickly or at a reasonable cost. We have experienced, and expect
to continue to experience, significant user and transaction growth. This growth has placed, and
will continue to place, significant demands on our personnel, management and other resources. We
will need to continue to expand and adapt our infrastructure, services and related products to
accommodate additional clients and their end-users, increased transaction volumes and changing
end-user requirements. This will require substantial financial, operational and management
resources. If we are unable to scale our system and processes to support the variety and number of
transactions and end-users that ultimately use our services, our business may be materially
adversely affected.
If we lose a material client, our business may be adversely impacted.
Loss of any material client could negatively impact our ability to increase our revenues and
maintain profitability in the future. Additionally, the departure of a large client could impact
our ability to attract and retain other clients. Currently, no one client or reseller partner
accounts for more than 3% of our revenues.
Consolidation of the financial services industry could negatively impact our business.
The continuing consolidation of the financial services industry could result in a smaller
market for our bank-related services. Consolidation frequently results in a change in the systems
of, and services offered by, the combined entity. This could result in the termination of our
services and related products if the acquirer has its own in-house system or outsources to our
competitors. This would also result in the loss of revenues from actual or potential retail
end-users of the acquired financial services provider.
Our failure to compete effectively in our markets would have a material adverse effect on our
business.
We may not be able to compete with current and potential competitors, many of whom have longer
operating histories, greater name recognition, larger, more established end-user bases and
significantly greater financial, technical and marketing resources. Further, some of our
competitors provide, or have the ability to provide, the same range of services we offer. They
could market to our client and prospective client base. Other competitors, such as core banking
processors, have broad distribution channels that bundle competing products directly to financial
services providers. Also, competitors may compete directly with us by adopting a similar business
model or through the acquisition of companies, such as resellers, who provide complementary
products or services.
A significant number of companies offer portions of the services we provide and compete
directly with us. For example, some companies compete with our web-based account presentation
capabilities. Some software providers also offer some of the services we provide on an outsourced
basis. These companies may use bill payers who integrate with their account presentation services.
Also, certain services, such as Intuits Quicken.com and Yahoo! Finance, may be available to retail
end-users independent of financial services providers.
Many of our competitors may be able to afford more extensive marketing campaigns and more
aggressive pricing policies in order to attract financial services providers. Our failure to
compete effectively in our markets would have a material adverse effect on our business.
We may have exposure to greater than anticipated tax liabilities.
We are subject to income taxes and other taxes in a variety of jurisdictions. The
determination of our provision for income taxes and other tax liabilities requires significant
judgment. Although we believe our estimates are reasonable, the ultimate tax outcome may differ
from the amounts recorded in our financial statements and may materially affect our financial
results in the period or periods for which such determination is made.
Our ability to utilize our net operating loss carryforwards in any given period may be limited.
Our federal net operating loss carryforwards are subject to limitation on how much may be
utilized on an annual basis. If our net operating loss carryforwards in a period are limited, and
we have taxable income which exceeds the available net operating loss carryforwards for that
period, we would incur an income tax liability even though net operating loss carryforwards may be
available in future years. This could negatively impact our future cash flow, financial position
and financial results.
Our quarterly financial results are subject to fluctuations, which could have a material adverse
effect on the price of our stock.
Our quarterly revenues, expenses and operating results may vary from quarter to quarter in the
future based upon a number of factors, many of which are not within our control. Our revenue model
is based largely on recurring revenues derived from actual end-user counts. The number of our total
end-users is affected by many factors, many of which are beyond our control, including the number
of new user registrations, end-user turnover, loss of clients, and general consumer trends. Our
results of operations for a particular period may be adversely affected if the revenues based on
the number of end-users forecasted for that period are less than expected. As a result, our
operating results may fall below market analysts expectations in some future quarters, which could
have a material adverse effect on the market price of our stock.
Our limited ability to protect our proprietary technology and other rights may adversely affect our
ability to compete.
We rely on a combination of patent, copyright, trademark and trade secret laws, as well as
licensing agreements, third-party nondisclosure agreements and other contractual provisions and
technical measures to protect our intellectual property rights. There can be no assurance that
these protections will be adequate to prevent our competitors from copying or reverse-engineering
our products, or that our competitors will not independently develop technologies that are
substantially equivalent or superior to our technology. To protect our trade secrets and other
proprietary information, we require employees, consultants, advisors and collaborators to enter
into confidentiality agreements. We cannot assure that these agreements will provide meaningful
protection for our trade secrets, know-how or other proprietary information in the event of any
unauthorized use, misappropriation or disclosure of such trade secrets, know-how or other
proprietary information. Although we hold registered United States patents covering certain aspects
of our technology, we cannot be sure of the level of protection that these patents will provide. We
may have to resort to litigation to enforce our intellectual property rights, to protect trade
secrets or know-how, or to determine their scope, validity or enforceability. Enforcing or
defending our proprietary technology is expensive, could cause diversion of our resources and may
not prove successful.
Our failure to properly develop, market or sell new products could adversely affect our business.
The expansion of our business is dependent, in part, on our developing, marketing and selling
new financial products to our clients and their customers. If any new products we develop prove
defective or if we fail to properly market these products to our clients or sell these products to
their customers, the growth we envision for our company may not be achieved and our revenues and
profits may be adversely affected.
If we are found to infringe the proprietary rights of others, we could be required to redesign
our products, pay royalties or enter into license agreements with third parties.
There can be no assurance that a third party will not assert that our technology violates its
intellectual property rights. As the number of products offered by our competitors increases and
the functionality of these products further overlap, the provision of web-based financial services
technology may become increasingly subject to infringement claims. Any claims, whether with or
without merit, could:
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be expensive and time consuming to defend; |
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cause us to cease making, licensing or using products that incorporate
the challenged intellectual property; |
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require us to redesign our products, if feasible; |
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divert managements attention and resources; and |
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require us to pay royalties or enter into licensing agreements in
order to obtain the right to use necessary technologies. |
We cannot assure that third parties will not assert infringement claims against us in the
future with respect to our current or future products or that any such assertion will not require
us to enter into royalty arrangements (if available). Litigation could result from claims of
infringement that could be costly to us.
System failures could hurt our business and we could be liable for some types of failures the
extent or amount of which cannot be predicted.
Like other system operators, our operations are dependent on our ability to protect our system
from interruption caused by damage from fire, earthquake, power loss, telecommunications failure,
unauthorized entry or other events beyond our control. We maintain our own and outsourced offsite
disaster recovery facilities for our primary data centers. In the event of major disasters, both
our primary and backup locations could be equally impacted. We do not currently have sufficient
backup facilities to provide full Internet services if our primary facilities are not functioning.
We could also experience system interruptions due to the failure of our systems to function as
intended or the failure of the systems we rely upon to deliver our services, such as: ATM networks,
the Internet, the systems of financial institutions, processors that integrate with our systems and
other networks and systems of third parties. Loss of all or part of our systems or the systems of
third parties with which our systems interface for a period of time could have a material adverse
effect on our business. We may be liable to our clients for breach of contract for interruptions in
service. Due to the numerous variables surrounding system disruptions, we cannot predict the extent
or amount of any potential liability.
Security breaches could have a material adverse effect on our business.
Like other system operators, our computer systems may be vulnerable to computer viruses,
hackers, and other disruptive problems caused by unauthorized access to, or improper use of, our
systems by third parties or employees. We store and transmit confidential financial information in
providing our services. Although we intend to continue to implement state-of-the-art security
measures, computer attacks or disruptions may jeopardize the security of information stored in and
transmitted through our computer systems or those of our clients and their end-users. Actual or
perceived concerns that our systems may be vulnerable to such attacks or disruptions may deter
financial services providers and consumers from using our services.
Additionally, one or more states, such as California, have adopted, and other states may be
adopting, laws and regulations requiring that in-state account holders of a financial services
provider be notified if their personal confidential information is compromised. If the specific
account holders whose information has been compromised cannot be identified, all in-state account
holders of the provider must be notified. If any such notice is required of us, confidence in our
systems integrity would be undermined and both financial services providers and consumers may be
reluctant to use our services.
Data networks are also vulnerable to attacks, unauthorized access and disruptions. For
example, in a number of public networks, hackers have bypassed firewalls and misappropriated
confidential information. It is possible that, despite existing safeguards, an employee could
divert end-user funds while these funds are in our control, exposing us to a risk of loss or
litigation and possible liability. In dealing with numerous end-users, it is possible that some
level of fraud or error will occur, which may result in erroneous external payments. Losses or
liabilities that we incur as a result of any of the foregoing could have a material adverse effect
on our business.
The potential obsolescence of our technology or the offering of new, more efficient means of
conducting account presentation and payments services could negatively impact our business.
The industry for account presentation and payments services is relatively new and subject to
rapid change. Our success will depend substantially upon our ability to enhance our existing
products and to develop and introduce, on a timely and cost-effective basis, new products and
features that meet the changing financial services provider and retail end-user requirements and
incorporate technological advancements. If we are unable to develop new products and enhanced
functionalities or technologies to adapt to these changes or, if we cannot offset a decline in
revenues of existing products by sales of new products, our business would suffer.
We rely on internally developed software and systems as well as third-party products, any of
which may contain errors and bugs.
Our products may contain undetected errors, defects or bugs. Although we have not suffered
significant harm from any errors or defects to date, we may discover significant errors or defects
in the future that we may or may not be able to correct. Our products involve integration with
products and systems developed by third parties. Complex software programs of third parties may
contain undetected errors or bugs when they are first introduced or as new versions are released.
There can be no assurance that errors will not be found in our existing or future products or
third-party products upon which our products are dependent, with the possible result of delays in
or loss of market acceptance of our products, diversion of our resources, injury to our reputation
and increased expenses and/or payment of damages.
The failure to attract or retain our officers and skilled employees could have a material adverse
effect on our business.
If we fail to attract, assimilate or retain highly qualified managerial and technical
personnel, our business could be materially adversely affected. Our performance is substantially
dependent on the performance of our executive officers and key employees who must be knowledgeable
and experienced in both financial services and technology. We are also dependent on our ability to
retain and motivate high quality personnel, especially management and highly skilled technical
teams. The loss of the services of any executive
officers or key employees could have a material adverse effect on our business. Our future
success also depends on the continuing ability to identify, hire, train and retain other highly
qualified managerial and technical personnel. If our managerial and key personnel fail to
effectively manage our business, our results of operations and reputation could be harmed.
We could be sued for contract or product liability claims and lawsuits may disrupt our
business, divert managements attention or have an adverse effect on our financial results.
Our clients use our products and services to provide web-based account presentation, bill
payment, and other financial services to their end-users. Failures in a clients system could
result in an increase in service and warranty costs or a claim for substantial damages against us.
There can be no assurance that the limitations of liability set forth in our contracts would be
enforceable or would otherwise protect us from liability for damages. We maintain general liability
insurance coverage, including coverage for errors and omissions in excess of the applicable
deductible amount. There can be no assurance that this coverage will continue to be available on
acceptable terms or will be available in sufficient amounts to cover one or more large claims, or
that the insurer will not deny coverage as to any future claim. The successful assertion of one or
more large claims against us that exceeds available insurance coverage, or the occurrence of
changes in our insurance policies, including premium increases or the imposition of large
deductible or co-insurance requirements, could have a material adverse effect on our business,
financial condition and results of operations. Furthermore, litigation, regardless of its outcome,
could result in substantial cost to us and divert managements attention from our operations. Any
contract liability claim or litigation against us could, therefore, have a material adverse effect
on our business, financial condition and results of operations. In addition, because many of our
projects are business-critical projects for financial services providers, a failure or inability to
meet a clients expectations could seriously damage our reputation and affect our ability to
attract new business.
Government regulation could interfere with our business.
The financial services industry is subject to extensive and complex federal and state
regulation. In addition, our clients are heavily concentrated in the financial services, utility
and healthcare industries, and therefore operate under high levels of governmental supervision. Our
clients must ensure that our services and related products work within the extensive and evolving
regulatory requirements applicable to them.
We are not licensed by the Office of the Comptroller of the Currency, the Board of Governors
of the Federal Reserve System, the Office of Thrift Supervision, the Federal Deposit Insurance
Corporation, the National Credit Union Administration or other federal or state agencies that
regulate or supervise depository institutions or other providers of financial services. Under the
authority of the Bank Service Company Act, the Gramm Leach Bliley Act of 1999 and other federal
laws that apply to depository financial institutions, federal depository institution regulators
have taken the position that we are subject to examination resulting from the services we provide
to the institutions they regulate. In order not to compromise our clients standing with the
regulatory authorities, we have agreed to periodic examinations by these regulators, who have broad
supervisory authority to remedy any shortcomings identified in any such examination.
Federal, state or foreign authorities could also adopt laws, rules or regulations relating to
the industries we serve that affect our business, such as requiring us or our clients to comply
with additional data, record keeping and processing and other requirements. It is possible that
laws and regulations may be enacted or modified with respect to the Internet, covering issues such
as end-user privacy, pricing, content, characteristics, taxation and quality of services and
products. If enacted or deemed applicable to us, these laws, rules or regulations could be imposed
on our activities or our business, thereby rendering our business or operations more costly,
burdensome, less efficient or impossible and requiring us to modify our current or future products
or services.
If we cannot achieve and maintain a satisfactory rating from the federal depository
institution regulators, we may lose existing clients and have difficulty attracting new clients.
The examination reports of the federal agencies that examine us are distributed and made
available to our depository clients. A less than satisfactory rating from any regulatory agency
increases the obligation of our clients to monitor our capabilities and performance as a part of
their own compliance process. It could also cause our clients and prospective clients to lose
confidence in our ability to adequately provide services, thereby possibly causing them to seek
alternate providers, which would have a corresponding detrimental impact on our revenues and
profits.
We are exposed to increased costs and risks associated with complying with increasing and new
regulation of corporate governance and disclosure standards.
We are spending an increased amount of management time and external resources to comply with
changing laws, regulations and standards relating to corporate governance and public disclosure,
including the Sarbanes-Oxley Act of 2002, new SEC regulations and Nasdaq Global Select Market
rules. In particular, Section 404 of the Sarbanes-Oxley Act of 2002 requires managements annual
review and evaluation of our internal control systems, and attestations of the effectiveness of
these systems by our independent registered public accounting firm. We document and test our
internal control systems and procedures and consider improvements that
may be necessary in order for us to comply with the requirements of Section 404. This process
requires us to hire outside advisory services and results in additional expenses for us. In
addition, the evaluation and attestation processes required by Section 404 are relatively new, and neither
companies nor auditing firms have long-term experience in testing or complying with these
requirements. Although we believe we currently have adequate internal controls over financial
reporting, in the event that our chief executive officer, chief financial officer or independent
registered public accounting firm determines that our controls over financial reporting are not
effective as defined under Section 404 in the future, investor perceptions of our company may be
adversely affected and could cause a decline in the market price of our stock.
Risks Related to Acquisitions
We may face difficulties in integrating acquired businesses.
We acquired Incurrent Solutions in December 2004, Integrated Data Systems in June 2005 and
Princeton eCom in July 2006, and we may acquire additional businesses in the future. To achieve the
anticipated benefits of these acquisitions, we need, and will need, to successfully integrate the
acquired businesses with our operations, to consolidate certain functions and to integrate
procedures, personnel, product lines and operations in an efficient and effective manner. The
integration process may be disruptive to, and may cause an interruption of, or a loss of momentum
in, our business as a result of a number of potential obstacles, such as:
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the loss of key employees or end-users; |
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the need to coordinate diverse organizations; |
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difficulties in integrating administrative and other functions; |
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the loss of key members of management following the acquisition; and |
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the diversion of our managements attention from our day-to-day operations. |
If we are not successful in integrating these businesses or if the integrations take longer
than expected, we could be subject to significant costs and our business could be adversely
affected.
We may have limited knowledge of, or experience with, the industries served and products provided
by our acquired businesses.
Though we have acquired, and intend to continue to acquire, businesses that are related to our
existing business, we may acquire businesses that offer products or
services that are different from those we otherwise offer. For example, prior to our acquisition of Princeton eCom, we did not have any
products targeted to billers or any biller clients. In such cases, we
may need to rely heavily on the management of the acquired business for some period until we can develop the
understanding required to manage that business segment independently. If we are unable to retain
key members of the acquired management team or are unable to develop an understanding of that
business segment in a timely manner, we may miss opportunities or
make business decisions that could impact client and prospect relationships, future product offerings, service levels and other areas that
could adversely impact our business.
Our acquisitions increase the size of our operations and the risks described herein.
Our acquisitions increase the size of our operations and may intensify some of the other risks
described herein. There are also additional risks associated with managing a significantly larger
company, including, among other things, the application of company-wide controls and procedures.
We made our acquisitions and may make future acquisitions, on the basis of available information,
and there may be liabilities or obligations that were not or will not be adequately disclosed.
In connection with any acquisition, we conduct a review of information as provided by the
management of that company. It may have incurred contractual, financial, regulatory or other
obligations and liabilities that may impact us in the future, which are not adequately reflected in
unaudited financial and other information upon which we based our evaluation of the acquisition. If
the unaudited financial and other information on which we have relied in making our offer for that
company proves to be materially incorrect or incomplete, it could have a material adverse effect on
our consolidated businesses, financial condition and operations.
Acquired companies give us limited warranties and indemnities in connection with their businesses,
which may give rise to claims by us.
We have relied upon, and may continue to rely upon, limited representations and warranties of
the companies we acquire. Although we put in place contractual and other legal remedies and limited
escrow protection for losses that we may incur as a result of breaches of representations and
warranties, we cannot assure you that our remedies will adequately cover any losses that we incur.
Goodwill recorded on our balance sheet may become impaired, which could have a material adverse
effect on our operating results.
As a result of recent acquisitions we have undertaken, we have recorded a significant amount
of goodwill. As required by Statement of Financial Accounting Standards (SFAS) No. 142, Goodwill
and Intangible Assets, we annually evaluate the potential impairment of goodwill that was recorded
at each acquisition date. Testing for impairment of goodwill involves the identification of
reporting units and the estimation of fair values. The estimation of fair values involves a high
degree of judgment and subjectivity in the assumptions used. Circumstances could change which
would give rise to an impairment of the value of that recorded goodwill. This potential impairment
would be charged as an expense to the statement of operations which could have a material adverse
effect on our operating results.
Risks Related to Our Capital Structure
Our stock price is volatile.
The market price of our common stock has been subject to significant fluctuations and may
continue to be volatile in response to:
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actual or anticipated variations in quarterly operating results; |
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announcements of technological innovations; |
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new products or services offered by us or our competitors; |
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changes in financial estimates or ratings by securities analysts; |
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conditions or trends in the Internet and online commerce industries; |
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changes in the economic performance and/or market valuations of other Internet, online service
industries; |
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announcements by us of significant acquisitions, strategic partnerships, joint ventures or
capital commitments; |
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additions or departures of key personnel; |
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future equity or debt offerings or acquisitions or our announcements of these transactions; and |
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other events or factors, many of which are beyond our control. |
The stock market in general and the Nasdaq Global Select Market have experienced extreme price and
volume fluctuations and volatility that has particularly affected the market prices of many
technology, emerging growth and developmental stage companies. Such fluctuations and volatility
have often been unrelated or disproportionate to the operating performance of such companies. In
the past, following periods of volatility in the market price of a companys securities, securities
class action litigation has often been instituted against a company. Litigation, if instituted,
whether or not successful, could result in substantial costs and a diversion of managements
attention and resources, which would have a material adverse effect on our business.
We have a substantial number of shares of common and convertible preferred stock outstanding,
including shares issued in connection with certain acquisitions and shares that may be issued upon
exercise of grants under our equity compensation plans that, if sold, could affect the trading
price of our common stock.
We have issued shares of our common and convertible preferred stock in connection with certain
acquisitions and may issue additional shares of our common stock in
connection with future
acquisitions. For example, we issued shares of convertible preferred
stock to a single investor group as
a part of the financing for our acquisition of Princeton eCom which are currently convertible into
4,621,570 shares of common stock. We also have over 4 million shares of common stock that may be
issued upon the exercise of stock options and restricted stock, and over an additional 2 million
shares reserved for the future issuance under our equity compensation plan and our employee stock
purchase program. We cannot predict the effect, if any, that future sales of shares of common stock
or the availability of shares of common stock for future sale will have on the market price of our
common stock. Sales of substantial amounts of common stock (including shares issued upon the
exercise of equity compensation grants), or the perception that such sales could occur, may
adversely affect prevailing market prices for our common stock.
We have a significant amount debt which will have to be repaid and which may adversely affect our
financial performance
In connection with our acquisition of Princeton eCom, we incurred $85 million of debt. The
interest we pay on this debt reduces our U.S. GAAP earnings and our cash flows. The reduction of
our earnings associated with this debt could have an adverse impact on the trading price of our
shares of common stock.
Our plans to operate and grow may be limited if we are unable to obtain sufficient financing.
We may need to be prepared to expand our business through further strategic acquisitions and
new markets when we identify desirable opportunities. We may need additional equity and debt
financing for these purposes. We may not be able to obtain such financing on acceptable terms, or
at all. Recent debt financing has added interest expense that has further burdened our cost
structure. Failure to obtain additional financing could weaken our operations or prevent us from
achieving our business objectives. Equity financings, as well as debt financing with accompanying
warrants, can be dilutive to our shareholders. Negative covenants associated with debt financings
may also restrict the manner in which we would otherwise desire to operate our business.
Holders of our outstanding preferred stock have liquidation and other rights that are senior to the
rights of the holders of our common stock.
Our board of directors has the authority to designate and issue preferred stock that may have
dividend, liquidation and other rights that are senior to those of our common stock. In connection
with our acquisition of Princeton eCom, our board designated 75,000 shares of our preferred stock
as Series A-1 preferred stock all of which have been issued at a price of $1,000 per share.
Holders of our shares of Series A-1 preferred stock are entitled to a liquidation preference,
before amounts are distributed on our shares of common stock, of 115% of the original issue price
of these shares plus 8% per annum of the original issue price with an interest factor thereon tied
to the iMoneyNet First Tier Institutional Average. This will reduce the remaining amount of our
assets, if any, available to distribute to holders of our common stock. In addition, holders of our
Series A-1 preferred stock have the right to elect one director to our board of directors.
Holders of our Series A-1 preferred have voting rights that may restrict or ability to take
corporate actions.
We cannot issue any security or evidence of indebtedness, other than in connection with an
underwritten public offering, without the consent of the holders of a majority of the outstanding
shares of Series A-1 preferred stock. We also cannot amend our certificate of incorporation or
have our board designate any future series of preferred stock if any such amendment or designation
adversely impacts the Series A-1 preferred stock. Our inability to obtain these consents may have
an adverse impact in our ability to issue securities in the future to advance our business.
Holders of our Series A-1 preferred stock have a redemption right.
After the seventh anniversary of the original issue date of our Series A-1 preferred stock
which will occur in July, 2013, the holders of such shares have the right to require us to
repurchase their shares if then outstanding. Upon the election of this right of redemption, we may
not have the necessary funds to redeem the shares and we may not have the ability to raise funds
for this purpose on favorable terms or at all. Our obligation to redeem these shares could have an
adverse impact on our financial condition and upon the operations of our business.
Future offerings of debt, which would be senior to our common stock upon liquidation, and/or
preferred equity securities which may be senior to our common stock for purposes of dividend
distributions or upon liquidation, may adversely affect the market price of our common stock.
In the future, we may attempt to increase our capital resources by making additional offerings
of debt or preferred equity securities, including medium-term notes, trust preferred securities,
senior or subordinated notes and preferred stock. Upon liquidation, including deemed liquidations
resulting from an acquisition of our company, holders of our debt securities and shares of
preferred stock and lenders with respect to other borrowings will receive distributions of our
available assets prior to the holders of our common stock. Additional equity offerings may dilute
the holdings of our existing stockholders or reduce the market price of our common stock, or both.
Holders of our common stock are not entitled to preemptive rights or other protections against
dilution. Our Series A-1 preferred stock has a preference on liquidating distributions that could
limit our ability to pay a dividend or make another distribution to the holders of our common
stock. Because our decision to issue securities in any future offering will depend on market
conditions and other factors beyond our control, we cannot predict or estimate the amount, timing
or nature of our future offerings. Thus, our stockholders bear the risk of our future offerings
reducing the market price of our common stock and diluting their stock holdings.
SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
This prospectus and the documents incorporated by reference herein contain forward-looking
statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the
Securities Exchange Act of 1934. These statements relate to future events or our future financial
performance and can be identified by terminology such as may, will, should, expects,
anticipates, believes, estimates, predicts, potential or continue or the negative of
such terms or other comparable terminology. These statements are only predictions and involve
known and unknown risks, uncertainties and other factors, including the risks outlined under Risk
Factors, that may cause our or our industrys actual results, levels of activity, performance or
achievements to vary from those expressed or implied by such forward-looking statements. Before
deciding to purchase our common stock you should carefully consider the risks described in the
Risk Factors section, in addition to the other information set forth in this prospectus and the
documents incorporated by reference herein.
Although we believe the expectations reflected in the forward-looking statements are
reasonable, we cannot guarantee future results, levels of activity, performance or achievements.
Moreover, neither we nor any other person assumes responsibility for the accuracy and completeness
of such statements. We do not intend to update any of the forward-looking statements after the
date of this prospectus to conform such statements to actual results except as required by law.
Any forward-looking statements represent our best judgment as of the date of this prospectus,
and we caution third parties not to place undue reliance on such statements. Actual performance
and results of operations may differ materially from those projected or suggested in the
forward-looking statements due to certain risks and uncertainties, including, but not limited to,
the risks and uncertainties described or discussed in the section Risk Factors. These risks
include, among others, the following:
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our history of prior losses and lack of certainty as to our continuing profitability; |
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possible fluctuations of our quarterly financial results; |
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our failure to retain or increase our end-users; |
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our dependence on the marketing efforts of third parties; |
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our dependence on our clients to market our services; |
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the possibility that we may not be able to expand to meet increased demand for our services and related products; |
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the potential adverse impact that a loss of a material client may have on our financial results; |
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our potential inability to compete with larger, more established businesses offering similar products or services; |
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our inability to attract and retain qualified management and technical personnel and
our dependence on our executive officers and key employees; |
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possible security breaches or system failures disrupting our business and the liability associated with these disruptions; |
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the possibility of the development of defective new products; |
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reduction or elimination of the fees we charge for some services due to the consumer
demand for low-cost or free online financial services; |
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the potential impact of the consolidation of the banking and financial services industry; |
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interference with our business from the adoption of government regulations; |
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our need to maintain satisfactory ratings from federal depository institution regulators; |
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the potential of litigation; |
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our volatile stock price; |
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the trading of a substantial number of shares adversely impacting the price of our shares; |
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the substantial number of shares of common stock issuable upon conversion of
outstanding shares of preferred stock and options; |
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the liquidation preference rights and redemption rights associated with our outstanding shares of preferred stock; |
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the voting rights of our preferred stock restricting our rights to take certain actions; |
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the possible losses we may incur from the impairment of the goodwill we have obtained from our recent acquisitions; and |
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our the inability to obtain additional financing to grow our business. |
USE OF PROCEEDS
Unless we otherwise specify in the applicable prospectus supplement, the net proceeds we
receive from the sale of the shares will be used for general corporate purposes. General corporate
purposes may include the repayment of debt, capital expenditures, working capital or the
financing of possible acquisitions or business opportunities. The net proceeds may be invested
temporarily or applied to repay short-term debt until they are used for their stated purpose. We
will not receive any proceeds from the sale of shares of our common stock by the selling
stockholders.
The selling stockholders will pay any underwriting discounts and commissions and expenses
incurred by the selling stockholders for brokerage, accounting, tax or legal services or any other
expenses incurred by the selling stockholders in connection with sales by them. We will bear all
other costs, fees and expenses incurred in effecting the registration of the shares covered by this
prospectus, including, but not limited to, all registration and filing fees and fees and expenses
of our counsel and our accountants.
DILUTION
If you invest in our common stock in an offering of shares by us, your interest will be
diluted to the extent of the difference between the public offering price per share of our common
stock in an offering under this prospectus and the net tangible book value per share of our common
stock after the offering, except to the extent proceeds are applied to the repayment of debt. We
will set forth in a prospectus supplement the following information regarding any material dilution
of the equity interests of investors purchasing securities in an offering by us under this
prospectus:
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the net tangible book value per share of our equity securities before and after the offering; |
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the amount of the increase in such net
tangible book value per share attributable to
the cash payments made by investors purchasing
in the offering; and |
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the amount of the immediate dilution from the public offering price to such investors. |
DESCRIPTION OF BUSINESS
Business Overview
Online Resources provides outsourced, web-based financial technology services branded to over
2,600 financial institution, biller, card issuer and creditor clients. With four business lines in
two primary vertical markets, we serve over 8 million billable consumer and business end-users.
End-users may access and view their accounts online and perform various web-based self-service
functions. They may also make electronic bill payments and funds transfers, utilizing our unique,
real-time debit architecture, ACH and other payment methods. Our value-added relationship
management services reinforce a favorable user experience and drive a profitable and competitive
Internet channel for our clients. Further, we have professional services, including software
solutions, which enable various deployment options, a broad range of customization and other
value-added services. Multi-year service contracts with these clients provide us with a recurring
and predictable revenue stream that grows with increases in users and transactions. We currently
derive 10% of our revenues from account presentation, 70% from payments, 10% from relationship
management, and 10% from professional services, custom software solutions and other revenues.
We provide the following services for two primary vertical markets:
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Banking Services: For more than 2,400 banks, credit unions and other
depository financial institutions, we provide a fully integrated suite
of web-based account presentation, payment, relationship management
and professional services, giving clients a single point of
accountability, an enhanced experience for their users, the marketing
processes to drive Internet channel adoption, and innovative services
that help them differentiate themselves from competitors. We enable
business and consumer end-users to consolidate information from
multiple accounts and make bill payments to multiple billers or
merchants, or virtually anyone, via their financial institutions web
site. We also offer our electronic bill payment services to financial
institutions on a stand-alone basis. Many of the bill payment services
we offer use our patented payments gateway, which leverages the
nations real-time electronic funds transfer, also known as EFT,
infrastructure. By debiting end-users accounts in real-time, we are
able to improve the speed, cost and quality of payments, while
eliminating the risk that bills will be paid against insufficient
funds. |
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e-Commerce Services: For more than 200 billers, card issuers,
processors, and other creditors, we provide web-based account
presentation, payment, relationship management and professional
services. We enable consumer and business end-users to manage their
account or make a payment to a single card issuer, processor, creditor
or biller. Specifically for billers, we provide a full suite of
payment options, including consolidation of incoming payments made by
credit cards, signature debit cards, ACH and PIN-less debit via
multiple access points such as online, interactive voice response, or
IVR, and call center customer service representatives. The suite also
includes bill presentment, convenience payments, and flexible payment
scheduling. We obtained these biller services and the industrys
largest biller network as a result of our acquisition of Princeton
eCom in July 2006. Specifically for card issuers, processors and
creditors, we offer account presentation and self-service
capabilities, as well as a web-based tool that improves collections of
late and delinquent funds in a private, non-confrontational manner. In
addition, for payment acquirers and very large online billers we
provide payment services that enable real-time debits for a variety of
web-originated consumer payments and fund transfers using our patented
EFT payments gateway, which lowers transaction costs and increases the
speed and certainty of payments. |
We believe our domain expertise fulfills the large and growing need among both smaller
financial services providers, who lack the internal resources to build and operate web-based
financial services, and larger providers and billers, who choose to outsource niche portfolios in
order to use their internal resources elsewhere. We also believe that, because our business
requires significant infrastructure along with a high degree of flexibility, real-time solutions,
and the ability to integrate financial information and transaction processing with a low tolerance
for error, there are significant barriers to entry for potential competitors.
We are headquartered in Chantilly, Virginia. We also maintain operations facilities in
Princeton, New Jersey, Parsippany, New Jersey, Woodland Hills, California and Pleasanton,
California and additional data center facilities in McLean, Virginia and Newark, New Jersey. We
were incorporated in Delaware in 1989.
Our Industry
The Internet continues to grow in importance as an account presentation and payments channel
for consumers and businesses, driven in part by the 24 hours a day, seven days a week access to
financial services that it makes available. Offering services through this channel allows financial
services providers and billers to enhance their competitive positions and gain market share by
retaining their existing end-users, aggressively attracting new ones and expanding the end-user
relationship. As referenced in its January 2006 report, US Online Banking Forecast, 2005 to 2010,
Jupiter Research, a technology research and advisory firm, supported this growth proposition for
the bank and credit union market when it estimated that the number of U.S. households banking
online will grow from 38 million in 2005 to 55 million in 2010. Further, Forrester Research, a
technology research and advisory firm, predicts that 47 million households will pay bills online in
2010, up 25 percent from the end of 2005, according to its November 2005 report, EBPP Forecast:
2005 To 2010.
Financial services providers also are increasing access to their services through the Internet
in order to increase profitability. The advantages provided by a web-based channel include the
opportunity to offer financial services to targeted audiences while reducing or eliminating
workload, paper and other back office expenses associated with traditional distribution channels.
The Boston Consulting Group, a financial research and advisory firm, conducted a study in 2003 of
the depository financial institution market. It concluded that online bill payment customers of
depository financial institutions were up to 40 percent more profitable at the end of a 12-month
period compared to those customers who did not pay bills online, because the online bill payment
customers:
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generate significantly higher revenues than offline customers by using more banking products
and services and maintaining higher account balances; |
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cost less to serve because online users tend to utilize more self-service functions and
therefore interact with the more costly retail branch and call center service channels less
frequently than offline customers; and |
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are less likely to move their accounts to other financial institutions than offline customers. |
This further supported the conclusions published in Bank of Americas 2002 control group
study, in which it reported that online bill payers were 31% more profitable for the bank than
non-bill payers. Bank of America also concluded that online bill payers were less likely to move
their accounts to other banks. Consequently, Bank of America and many other large financial
institutions have eliminated their monthly end-user fees for online bill payment and launched
aggressive marketing campaigns to promote adoption of the online channel. A growing majority of
smaller financial institutions has also eliminated online bill payment fees and responded with
similar marketing campaigns. This represents a positive trend for us because the elimination of
online bill payment fees has generated significant increase in end-user adoption, more than
offsetting any volume pricing discounts we may extend to our clients.
The largest U.S. financial services providers typically develop and maintain their own hosted
solution for the delivery of web-based financial services, and outsource only for niche services.
By contrast, the majority of small to mid-sized providers, including the
approximately 17,000 banks and credit unions in the U.S. with assets of less than $20 billion,
prefer to outsource their web-based financial services initiatives to a technology services
provider. These smaller providers understand that they need to provide an increasing level of
web-based services, but frequently lack the capital, expertise, or information technology resources
to develop and maintain these services in-house.
Many of the factors driving the outsourcing of web-based financial services in the depository
financial institution market are also driving the outsourcing of similar services in the credit
card issuer and processor market. For example, credit card issuers are reducing operating costs
while increasing cardholder loyalty as greater numbers of cardholders use the web to manage their
credit card accounts, FiSite Research, a market research firm,
reported that 57% of consumers who use
the Internet now manage one or more of their credit card accounts online, according to their June
2003 report, Online Consumer Credit Card Survey.
In the biller market, use of the web channel is being driven primarily by the high cost of
processing paper bills and checks. According to Tower Group and the Federal Reserve, an estimated
33.5 billion paper checks were written in the United States in 2005, down from about 41.9 billion
in 2000. Approximately 60% of major billers today present electronic bills and an additional 30% of
major billers have plans to do so, according to Tower Group, and of an estimated 21.3 billion
consumer bill payments that occurred in 2005, 26% were paid by electronic means, compared to 22.7%
just one year earlier. We believe increased consumer access to the Internet, and the continued
cost to both the biller and the consumer of processing paper bills and checks, will continue to
drive billers toward use of the web channel to provide and manage their payments.
Although the majority of financial services providers and billers offer varying degrees of
web-based services, and continue to look to technology to further improve operations and overall
results, they are facing new obstacles created by technology adoption, including:
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managing multiple technology vendors to provide account presentation, payments and other services; |
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reconciling multiple payment methods and sources in increasingly shortened timeframes; |
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understanding how to evaluate and enhance channel profitability; and |
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maximizing the value of the channel by increasing adoption. |
As a technology services provider, we assist our clients in meeting these challenges by
delivering outsourced account presentation, payments, relationship management and professional
solutions.
Our Solution
In contrast to financial technology providers with narrower service sets who must link with
others to provide a full web-channel offering, we are the only single provider of vertically, and increasingly horizontally,
integrated, proprietary account presentation, payments, relationship management and custom software
services that enable our clients to maintain a competitive and profitable web-based channel. As an
outsourcer, we bring economies of scale and technical expertise to our clients who would otherwise
lack the resources to compete in the rapidly changing, complex financial services industry or to
manage the growing payment vehicles and delivery methods enabled by the web channel. We believe
our services provide our clients with a cost-effective means to retain and expand their end-user
base, deliver and manage their services more efficiently and strengthen their end-user
relationships, while competing successfully against offerings from other financial services
providers and businesses. We provide our services through:
Our Technology Infrastructure. We connect to our clients, their core processors, their
end-users and other financial services providers through our integrated communications, systems,
processing and support capabilities. For our account presentation services, we employ both
real-time and batch communications and processing to ensure reliable delivery of current financial
information to end-users. For our payment services we use our patented process to ensure
real-time funds availability and process payments through a real-time EFT gateway. This gateway
consists of over 50 certified links to ATM networks and core processors, which in turn have
real-time links to virtually all of the nations consumer checking accounts. These key links were
established on a one-by-one basis throughout our history and enable us to access end-user accounts
in order to draw funds to pay bills as requested. This gateway infrastructure has improved the
cost, speed and quality of our bill payment services for the banking and credit union community and
is a significant differentiator for us in our marketplace. We believe this infrastructure is
difficult to replicate and creates a significant barrier to entry for potential payment services
competitors. In addition, we incorporate ACH and other payment methods in our services where
applicable.
Since our acquisition of Princeton eCom in July 2006, we have linked our real-time EFT gateway
to the nations consumer checking accounts with the large network of billers that was established
by Princeton eCom. The result is the industrys largest payments network linking financial
institutions and billers. As billers move toward enabling real-time credits and we further
integrate vertically, this network will enable faster payment delivery and posting for end-users,
convenience fee revenue for banks and billers, and lower processing costs for Online Resources.
The following chart depicts this network:
Our Operating and Technical Expertise. After more than a decade of continuous operating
experience, we have established the processes, procedures, controls and staff necessary to provide
our clients secure, reliable services. Further, this experience, coupled with our scale and
industry focus, allows us to invest efficiently in new product development on our clients behalf.
We add value to our clients by relieving them of the research and development required to provide
highly competitive web-based services.
Our Integrated Marketing Process. With our relationship management services, we use a unique
integrated consumer management process that combines data, technology and multiple consumer contact
points to activate, support and sell new services to our clients consumer and business end-users.
This proprietary process not only provides, in our opinion, a superior end-user experience, it also
creates new sales channels for our clients products and services, including the ones we offer.
This enables us to increase adoption rates of our services. Using this process, we are able to sell
multiple products to consumers, which ultimately makes them more profitable for our clients. For
example, the success of our proprietary process is evident in our ability to cause the users of our
account presentation services offered via our banking clients to add bill payments to their
services at approximately twice the estimated average industry rate.
Our Professional and Support Services. We provide professional services and custom software
solutions that enable us to offer clients various deployment options and value-added web modules
that require a high level of customization, such as account opening or lending. In addition, our
clients can purchase one or more of a comprehensive set of support services to complement our
account presentation, payments, relationship management and professional services. These services
include our web site design and hosting, training, information reporting and analysis, and other
professional services.
Our Strategy
Our objective is to become the leading supplier of outsourced account presentation and
payments services to banks and credit unions, billers and payment acquirers, and credit card
issuers and processors. Our strategy for achieving our objectives is to:
Continue to Grow Our Client Bases. Our clients have traditionally been regional and
community-based depository financial institutions with assets of under $10 billion. These small to
mid-sized financial services providers are compelled to keep pace with the service and technology
standards set by larger financial services providers in order to stay competitive, but often lack
the capital and human resources required to develop and manage the technology infrastructure
required to provide web-based services. With our July 2006 acquisition of Princeton eCom,
we obtained the industrys largest network of billers who use us to provide payments and manage
their complex payments mix, along with relationships with larger depository financial institutions.
With our June 2005 acquisition of Integrated Data Systems, we obtained relationships with larger
depository financial institutions along with the highly customizable applications and professional
services expertise to support expansion in this market segment. With our December 2004 acquisition
of Incurrent Solutions, we entered the credit card market, servicing mid-sized credit card issuers,
processors for smaller issuers and large issuers who use us to service one or more of their niche
portfolios. In addition, we believe that our depository and credit card financial services
providers and our biller clients can benefit from our flexible, cost-effective, and broadly
networked technology, and we intend to continue to market and sell our services to them under
long-term recurring revenue contracts.
Increase Adoption Rates. Our clients typically pay us either usage or license fees based on
their number of end-users or volume of transactions. Registered end-users using account
presentation and payments services are the major drivers of our recurring revenues. Using our
proprietary marketing processes, we will continue to assist our clients in growing the adoption
rates for our services.
As Princeton eCom did not provide relationship management services prior to the acquisition,
we plan to introduce our consumer marketing and customer care services to billers to help drive
further adoption and usage of their online payment services.
Provide Additional Products and Services to Our Installed Client Base. We intend to continue
to leverage our installed client base by expanding the range of new products and services available
to our clients, through internal development, partnerships and alliances. For example, in the
credit card market, we have recently introduced a collections support product that allows credit
card issuers to direct past due end-users to a website where they can set up payment plans and
schedule payments.
Our acquisition of Princeton eComs has created numerous opportunities to cross-sell the
services across our banking services and e-commerce services client bases. For example, billers
can benefit from the relationship management services we have traditionally offered to financial
institutions to help drive consumer adoption and use of their payment services, which will in turn
deepen relationships and increase transactions. Another example is that billers may benefit from
offering our web-based collections tool that is currently used by our card issuer clients.
Maintain and Leverage Technological Leadership. We have a history of introducing innovative
web-based financial services products for our clients. For example, we developed and currently
obtain real-time funds through a patented EFT gateway with over 50 certified links to ATM networks
and core processors. We were awarded additional patents covering the confidential use of payment
information for targeted marketing that is integrated into our proprietary marketing processes. Our
technology and integration expertise has further enabled us to be among the first to adopt an
outsourced web-based account presentation capability, and we pioneered the integration of real-time
payments and relationship marketing. Further, we have received recognition for innovation and
excellence for specific products.
We believe the scope and integration of our technology-based services give us a competitive
advantage and we intend to continue to invest to maintain our technological leadership.
Pursue Strategic Acquisitions. To complement and accelerate our internal growth, we continue
to explore acquisitions of businesses and products that will complement our existing institutional
client offerings, extend our target markets and expand our client base.
Leverage Growth Over Our Relatively Fixed Cost Base. Our business model is highly scaleable.
We have invested heavily in our processes and infrastructure and, as such, can add large numbers of
clients and end-users without significant cost increases. We expect that, as our revenues grow, and
as we begin to encounter the price pressures inherent to a maturing market, our cost structure will
allow us to maintain or expand our operating margins.
Our Services
We provide our bank, credit union, card issuer and creditor and biller clients with account
presentation, payments, relationship management and professional services that they, in turn, offer
to end-users branded under their own names. The following chart depicts the services we now offer
and plan to offer for the markets we serve:
Our bank and credit union clients select one of two primary service configurations: full
service, consisting of our integrated suite of account presentation, bill payment, customer care,
end-user marketing and other support services; or stand-alone bill payment services. Our card
issuer and creditor clients use us for account presentation services and/or collections payments
services, and we are offering other payments, relationship marketing and professional services to
these clients, either with or without account presentation services. Our biller clients use our
payments services, and we plan to offer relationship management, professional services and other
payments services to these clients.
Our clients typically enter into long-term recurring revenue contracts with us. Most of our
services generate revenues from recurring monthly fees charged to the clients. These fees are
typically fixed amounts for applications access or hosting, variable amounts based on the number of
end-users or volume of transactions on our system, or a combination of both. Clients also
separately engage our professional services capabilities for enhancement and maintenance of their
applications.
In the banking market, our clients generally derive increased revenue, cost savings, account
retention, increased payment speed and other benefits by offering our services to their end-users.
Therefore, most of our clients offer the account presentation portion of our services
free-of-charge to end-users and an increasing number are eliminating fees for bill payment services
as well. Billers offer many of our payment services to their end-users for free in order to
facilitate collections, though they will often charge convenience fees to their end-users for
certain payment services. In the credit card market, account presentation and payment services are
also typically offered to end-users free-of-charge, though usage based convenience fees may apply
to certain payments services.
Account Presentation Services. We currently offer account presentation services to financial
institutions and card issuers. These services provide a comprehensive set of online capabilities
that allow end-users to:
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view transaction histories and account balances; |
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review and retrieve current and past statements; |
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transfer funds and balances; |
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initiate or schedule either one-time or recurring payments; |
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access and maintain account information; and |
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perform many self-service administrative functions. |
In addition, we offer our financial institution clients a number of complementary services. We
can provide these clients with either of two business banking services, a full cash management
service for larger end-users and a basic business offering for small business end-users. Our web
design and hosting capabilities give clients an integrated, outsourced solution for their
informational web site. Money HQ sm allows end-users to obtain account information
from multiple financial institutions, see their bills, transfer money between accounts at multiple
financial institutions, make person-to-person payments and receive alerts without leaving their
financial institutions web site. We also offer access to check images, check reorder, Quicken
® interface, statement presentment and other functionality that enhances our solution.
Account presentment is also protected by our multi-factor security solutions.
Payments Services. For our financial institution clients, our web-based bill payment services
may be bundled with our account presentation services or purchased as a stand-alone service
integrated with a third-party account presentation solution. Our payments services for these
clients are unique in the industry because they leverage the banking industrys ATM infrastructure
through our real-time EFT gateway, which consists of over 50 certified links to ATM networks and
core processors. Through this patented technology, our clients take advantage of existing trusted
systems, security, clearing, settlement, regulations and procedures. End-users of our web-based
payment service benefit from a secure, reliable, real-time direct link to their accounts. This
enables them to schedule transactions using our intuitive web user interface. They can also obtain
complete application support and payment inquiry processing
through our customer care center. Additionally, clients offering our web-based payment
services can enable their end-users to register for Money HQ sm and other services that
we can offer through our web interfaces.
Our remittance service is an attractive add-on service for financial institutions of all sizes
that run their own in-house online banking system, or for other providers of web-based banking
solutions that lack a bill payment infrastructure. Our remittance service enhances their systems by
adding the extra functionality of bill payment processing, backed by complete funds settlement,
payment research, inquiry resolution, and merchant services. End-users provide bill payment
instructions through their existing online banking interface, which validates the availability of
funds on the date bills are to be paid. On a daily basis, we receive a file of all bill payment
requests from the financial institution. We process and remit the bill payments to the designated
merchants or other payees and settle the transactions with our financial institution clients.
For our biller clients, we provide a full suite of payment options, including consolidation of
incoming payments made by credit cards, signature debit cards, ACH and PIN-less debit via multiple
access points such as online, IVR, or call center customer service representatives. The suite also
includes bill presentment, convenience payments, and flexible payment scheduling.
For our credit card clients, we offer the ability to schedule either one-time or recurring
payments to the provider through our account presentation software. We do not currently process
those payments, but have plans to do so in the future. These clients may also use our web-based
collections support product that allows them to direct past due end-users to a specialized website
where they can review their balances, calculate and set up payment plans and make or schedule
payments.
For other large billers and payment acquirers, we provide real-time account debit services via
our EFT gateway, enabling them to obtain funds faster, and with no risk of non-sufficient funds.
Relationship Management Services. Our relationship management services consist of the
customer care services we maintain for our financial institution clients, and the marketing
programs we run on their behalf. Our customer care center, located in Chantilly, Virginia, responds
to end-users questions relating to enrollment, transactions or technical support. End-users can
contact one of our more than 50 consumer service representatives by phone, fax or e-mail 24 hours a
day, seven days a week.
We view each interaction with an end-user or potential end-user as an opportunity to sell
additional products and services, either our own or those offered by our clients. We use an
integrated consumer management process as a significant service differentiator that is unique in
the industry. It allows our traditionally small to mid-size financial institution client base to
offer not only comprehensive support solutions to its consumers but also creates a sales channel
and increases adoption of web-based services. This process combines data, technology and multiple
consumer contacts to acquire and retain, and sell multiple services to, customers of our financial
institution clients. Using this process, we help drive consumers through the online banking
lifecycle, which ultimately makes these consumers more profitable for our clients. The success of
our proprietary process is evident in our rate of up-selling account presentation customers to
payments services at a rate that is approximately double the industry average.
We plan to offer relationship management services to our biller clients to help them increase
adoption and usage of their online payment services.
Professional Services. Our professional services include highly customized software
applications, such as account opening and lending for our financial institution clients, which
enable them to acquire more consumers via the web channel, and to deepen relationships. Our
professional services also include implementation services, which convert existing data and
integrate our platforms with the clients legacy host system or third party core processor, and
ongoing maintenance of client specific applications or interfaces. Additionally, we offer
professional services intended to tailor our services to meet the clients specific needs,
including customization of applications, training of client personnel, and information reporting
and analysis.
Third-Party Services. Though the majority of our technology is proprietary, embedded in our
web-based financial services platforms are a limited number of service capabilities and content
that are provided or controlled outside of our platform by third parties. These include:
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fully integrated bill payment and account retrieval through Intuits Quicken®; |
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check ordering available through Harland, Deluxe, Clarke American or Liberty; |
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inter-institution funds transfer and account aggregation provided by CashEdge; |
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check imaging provided by AFS, Bisys, Fiserv, FSI/ Vsoft, Empire, Intercept, and Mid-Atlantic; and |
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electronic statement through BIT Statement. |
Sales and Marketing
We seek to retain and expand our financial services provider and biller client base, and to
help our clients drive end-user adoption rates for our web-based services. Our client services
function consists of account managers who support and cross-sell our services to existing clients,
a sales team focusing on new prospects, and a marketing department supporting both our sales
efforts and those of our clients.
Our account managers support our existing clients in maximizing the benefit of their web-based
channel. They do this by assisting clients in the deployment and use of our services, applying our
extensive relationship management capabilities and supporting the clients own marketing programs.
The account management team is also the first contact point for cross-selling new and enhanced
services to our clients. Additionally, this team handles contract renewals and supports our clients
in resolving operating issues.
Our sales team focuses on new client acquisition, either through direct contact with prospects
or through our network of reseller relationships. Our target prospects are financial services
providers and billers who are either looking to replace their current web services provider, have
no existing capability, or are looking for outsourced capability for a niche product line.
Our marketing department concentrates on two primary audiences: financial services providers
and their end-users. Our corporate marketing team supports our sales efforts through marketing
campaigns targeted at financial services provider prospects. It also supports account management
through marketing campaigns and events targeted at existing financial services provider clients.
Our consumer marketing team focuses on attracting and retaining end-users. It uses our proprietary
integrated consumer management process, which combines consumer marketing expertise, cutting-edge
technology using embedded ePiphany software, and our multiple consumer contact points.
Our Technology
Our systems and technology utilize both real-time and batch communications capabilities to
optimize reliability, scalability, functionality, and cost. All of our systems are based on a
multi-tiered architecture consisting of:
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front-end servers proprietary and commercial communications software and hardware providing
Internet and private communications access to our platform for end-users; |
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middleware proprietary and commercial software and hardware used to integrate end-user and
financial data and to process financial transactions; |
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back-end systems databases and proprietary software which support our account presentation and
payments services; |
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support systems proprietary and commercial systems supporting our end-user service and other
support services; |
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enabling technology software enabling clients and their end-users to easily access our platform; and |
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interoperable Service Oriented Architecture, or SOA software design permitting consistent, tight
integration of product functionality across various product lines. |
Our systems architecture is designed to provide end-user access for banking and bill payment
remotely, primarily in application service provider, or ASP, mode. ASP mode is a fully managed
service hosted in our technology centers, utilizing single instances of our applications software
to provide cost effective and fully outsourced operations to multiple clients. We also offer
single instance software for certain of our applications that can be hosted in our technology
centers or installed in a clients facilities, allowing increased customization and operational
control.
Supplementary third-party financial services are linked to our systems through the Internet,
which we integrate into our end-user applications and transaction processing. Incorporating such
third-party capabilities into our system enables us to focus our technical resources on our
proprietary applications, middleware and integration capabilities, which our technology framework
facilitates.
Service oriented architecture is a key component of our technology. SOA permits the tight
integration of product functionality in a consistent fashion across our various product lines. SOA
powers our ability to deploy an application locally or remotely in a transparent manner, and
provides both scalability and redundancy crucial to scaling transaction volume and providing
uninterrupted service.
We typically interface to our clients and, in the case of banks and credit unions, their core
processors, through the use of high-speed telecommunication circuits to facilitate both real time
access and batch download of account and transaction detail. This approach allows us to deliver
responsive, high performing, scalable, and reliable services ensuring capture and transmission of
the most current information and providing enhanced functionality through real-time use of our
communications gateways.
For the processing of payments and eCommerce transactions initiated though many of our bank
and credit union clients, we operate a unique, real-time EFT gateway, with over 50 certified links
to ATM networks and core processors. This gateway, depicted below, allows us to use online debits
to retrieve funds in real-time, perform settlement authentication and obtain limited supplemental
financial information. By using an online payment network to link into a clients primary database
for end-user accounts, we take advantage of established EFT gateway infrastructure. This includes
all telecommunications and software links, security, settlements and other critical operating rules
and processes. Using this real-time payments architecture, clients avoid the substantial additional
costs necessary to expand their existing infrastructure. We also believe that our real-time
architecture is more flexible and scalable than traditional batch systems.
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Note:
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This diagram is a representation of our gateway and does not
include all links. Connections depicted are for illustrative
purposes only. |
Our payments gateway has allowed us to improve the cost, speed and quality of the bill payment
services we provide to these bank and credit union clients. In addition to the benefits associated
with bill payment, our ability to retrieve funds from end-user accounts in real-time is enabling us
to develop the new payments services desired by financial services providers beyond our traditional
client base. For example, we are now offering real-time account debit services to some payment
acquirers and billers. Other applications, such as the funding of stored value cards and the
real-time movement of money between accounts at different financial institutions, are particularly
well suited for our system of Internet delivery coupled with the real-time debiting of funds.
Where the payment services we provide do not entail us accessing the end-users accounts to
retrieve funds, we use the Automated Clearing House, or ACH, network to obtain funds for payment.
We initiate an ACH debit either directly against the account of the end user or against the account
of a financial institution that has consolidated the funds for all payments requested by its end
user customers. For our biller clients, we also process credit card transactions as source of funds
for payments.
We use the Mastercard RPPS network, the ACH network and other delivery channels to credit
funds to our biller clients and other merchants and payment recipients.
We maintain comprehensive, proprietary biller and merchant warehouses for validation of
remittance information, ensuring industry-leading accuracy in delivering payments. Our diverse
biller and merchant base allows us to achieve extremely high levels of electronic payments,
enhanced by tight technical integration with our biller clients.
Our services and related products are designed to provide security and system integrity, based
on Internet and other communications standards, EFT network transaction processing procedures, and
banking industry standards for control and data processing. Prevailing security standards for
Internet-based transactions are incorporated into our Internet services, including but not limited
to, Secure Socket Layer 128K encryption, using public-private key algorithms developed by RSA
Security, along with firewall technology for secure transactions. In the case of payment and
transaction processing, we meet security transaction processing and other operating standards for
each EFT network or core processor through which we route transactions. Additionally, we have
established a business resumption plan to ensure that our technical services and operating
infrastructure could be resumed within an
acceptable time frame should some sort of business interruption affect our data center.
Furthermore, management receives feedback on the sufficiency of security and controls built into
our information technology, payment processing, and end-user support processes from independent
reviews such as semi-annual network penetration tests, an annual SAS70 Type II Examination,
periodic FFIEC examinations, and internal audits.
Proprietary Rights
In June 1993, we were awarded U.S. Patent number 5,220,501 covering our real-time EFT
network-based payments process. This patent covers bill payment and other online payments made from
the home using any enabling device where the transaction is routed in real-time through an EFT
network. In March 1995, in settlement of litigation, we cross-licensed this patent to Citibank for
their internal use.
On February 9, 1999, we were awarded U.S. Patent number 5,870,724 for targeting advertising in
a home banking delivery service. This patent provides for the targeting of advertising or messaging
to home banking users, using their confidential bill payment and other financial information, while
preserving consumer privacy.
On March 13, 2001, we were awarded U.S. Patent number 6,202,054, a continuation of U.S. Patent
number 5,220,501. The continuation expands the claims in that patent, thereby increasing its
applicability and usefulness.
On July 11, 2006 we were awarded U.S. Patent number 7,076,458, a continuation of U.S. patent
number 5,220,501. This final continuation expands the claims in that patent to cover a wide range
of Internet banking applications that use ATM network-compatible messaging originated by a digital
request message to conduct real-time debits and credits from customer bank accounts, whether from
the home or another location and regardless of the type of equipment used to initiate the message.
Since speed of payment is becoming increasingly valuable in the Internet bill payment market, our
proprietary right to use ATM network-based payment methods (one of the few real time payment
methods) represents a competitive advantage.
U.S. Patent Number 5,220,501 and all continuing applications of that patent (U.S. Patent
numbers 6,202,054 and 7,076,458) expire in December 2009. Once these patents expire, we lose the
ability to prevent current or potential competitors from mimicking our methods for using the ATM
networks to make real-time debits and credits, increasing the speed of their Internet bill payment
services and reducing a competitive advantage. The strict requirements of certifying to the ATM
networks, time required to do so and know how needed to execute these non-standard transactions
effectively, would still provide significant barriers to competitors trying to duplicate our
network connections and methodologies.
In addition to our patents, we have registered trademarks. A significant portion of our
systems, software and processes are proprietary. Accordingly, as a matter of policy, all management
and technical employees execute non-disclosure agreements as a condition of employment.
Competition
We are not aware of any other company that offers a complete suite of account presentation,
payments and relationship management services. However, a number of companies offer portions of the
services provided by us and compete directly with us to provide such services. These companies
often purchase the services they do not provide from us or other companies so that they can offer a
broader suite of services to their clients. As such we may both compete with, and provide services
for, other companies that also serve our targeted client bases. For example, we compete with S1,
Corillian and Jack Henry in aspects of our business, but they are also our channel partners for the
distribution of certain of our bill payment services.
In the banking market, we compete with: 1) specialized providers of web-based software and
services, and 2) diversified financial technology providers, such as banking core processors,
who bundle web capabilities with their other offerings. Specialized web-based providers
include Digital Insight, S1 Corporation, FundsXpress, Corillian and Sybase Financial Fusion,
who sell banking account presentation capabilities and partner with others (including ourselves) for bill
payment and other services. Specialized web-based bill payment providers include CheckFree, Metavante and iPay.
Specialized web-based bill presentment providers include firms such as Yodlee, who integrate their
aggregation technology and direct links to billers with a third-party payment partner.
Other competition in the small and mid-sized banking market includes diversified financial technology
providers, particularly banking core processors such as Fiserv, Fidelity Information Systems, Jack
Henry, Metavante, John Harland and Open Solutions. These core processors typically have one or
more account presentation platforms with varying levels of capability. Some core processors,
including Metavante, Fiserv and Fidelity Information Systems, also have captive bill payment
capabilities. Other diversified financial technology providers, such as CashEdge and Intuit,
compete with aspects of our business using their presentment and funds transfer products and services.
In the ecommerce market, we compete with web and telephone-based providers including: 1) biller and
remittance service providers, 2) credit card account presentation providers, and 3) self-service
collection software and services. Competition in the biller market includes JP Morgan Chase
(through its Paymentech affiliate), First Data, CheckFree, Metavante, Fort Knox, Aliaswire, Cleartran,
DST Output and other diversified remittance and lockbox providers such as banks. We also compete
with expedited payments providers, who provide billers and their customers with same day payments,
sometimes charging the consumer a convenience fee. These competitors include Fiservs BillMatrix and Western
Unions Speedpay, as well as the captive expedited payment capabilities of our more diversified
competitors. There are also several providers that compete with us in the bill presentment arena.
These include Oracles eDocs, which does not have an outsourced payment processing capability, Kubra,
whose solution combines bill printing and payment, and Harbor Payments, which focuses on business-to-business
invoice presentment and payment.
Other competition in the ecommerce market comes from providers of account presentation and payment to credit card issuers.
These include specialized providers such as Corillian (through its acquisition of Intelidata), and
diversified credit card processors such as TSYS and First Data, who have captive web-based capabilities.
We also compete with internal information technology groups of our large prospective clients, and with debit,
bill payment and remittance providers for credit cards payments. While the primary targeted market for
our web-based collection service is card issuers, we also target other credit providers and collection agencies.
Competition with our web-based collection service includes such firms Apollo and Debt Resolve, and the
internal information technology groups of our large prospective clients.
Additionally, there are Internet financial services providers supporting brokerage firms,
credit card issuers, insurance and other financial services companies. There are also Internet
financial portals, such as Quicken.com, Yahoo Finance and MSN, who offer bill payment and aggregate
consumer financial information from multiple financial institutions. Suppliers to these remote
financial services providers potentially compete with us.
Many of our current and potential competitors have longer operating histories, greater name
recognition, larger installed end-user bases and significantly greater financial, technical and
marketing resources. Further, some of our more specialized competitors, such as CheckFree, while
currently targeting bill payment services to large financial institutions, may increasingly direct
their marketing initiatives toward our targeted client base. We believe our advantage in the
financial services market will continue to stem from our ability to offer a fully integrated
end-to-end solution to our clients. In addition to our large installed end-user base and
proprietary payments architecture, we believe our ability to continue to execute successfully will
be driven by our performance in the following areas, including:
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trust and reliability; |
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technical capabilities, scalability, and security; |
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speed to market; |
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end-user service; |
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ability to interface with our clients and their technology; and |
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operating effectiveness. |
Government Regulation
We are not licensed by the Office of the Comptroller of the Currency, the Board of Governors
of the Federal Reserve System, the Office of Thrift Supervision, the Federal Deposit Insurance
Corporation, the National Credit Union Administration or other federal or state agencies that
regulate or supervise depository institutions or other providers of financial services. However,
many of our current and prospective clients providing retail financial services, such as commercial
banks, credit unions, brokerage firms, credit card issuers, consumer finance companies, other loan
originators and insurers, operate in markets that are subject to extensive and complex federal and
state regulations and oversight. Under the authority of the Bank Service Company Act, the Gramm
Leach Bliley Act of 1999 and other federal laws that apply to retail financial service providers,
federal depository institution regulators have taken the position that we are subject to
examination resulting from the services we provide to the institutions they regulate. In order not
to compromise our clients standing with the regulatory authorities, we have agreed to periodic
examinations by these regulators, who have broad supervisory authority to remedy any shortcomings
identified in any such examination.
Although we are not directly subject to regulation as a retail financial service provider, our
services and related products may be subject to certain regulations and, in any event, must be
designed to work within the extensive and evolving regulatory constraints in which our clients
operate. These constraints include federal and state truth-in-lending disclosure rules, state usury
laws, the Equal Credit Opportunity Act, the Electronic Funds Transfer Act, the Fair Credit
Reporting Act, the Bank Secrecy Act, the Community Reinvestment Act, the Financial Services
Modernization Act, the Bank Service Company Act, the Electronic Signatures in Global and National
Commerce Act, regulations promulgated by the United States Treasurys Office of Foreign Assets
Control (OFAC), privacy and information security regulations, laws against unfair or deceptive
practices, the Electronic Signatures in Global and National Commerce Act, the USA Patriot Act of
2001 and other state and local laws and regulations. Given the wide range of services we provide
and clients we serve, the application of such regulations to our services is often determined on a
case-by-case basis.
In the future federal, state or foreign agencies may attempt to regulate our activities. For
example, Congress could enact legislation to regulate providers of electronic commerce services as
retail financial services providers or under another regulatory framework. The Federal Reserve
Board may adopt new rules and regulations for electronic funds transfers that could lead to
increased operating costs and could also reduce the convenience and functionality of our services,
possibly resulting in reduced market acceptance. Because of the growth in the electronic commerce
market, Congress has held hearings on whether to regulate providers of services and transactions in
the electronic commerce market, and federal or state authorities could enact laws, rules or
regulations affecting our business operations. We also may be subject to federal, state and foreign
money transmitter laws, encryption and security export laws and regulations and state and foreign
sales and use tax laws. If enacted or deemed applicable to us, such laws, rules or regulations
could be imposed on our activities or our business thereby rendering our business or operations
more costly, burdensome, less efficient or impossible, any of which could have a material adverse
effect on our business, financial condition and operating results.
Furthermore, some consumer groups have expressed concern regarding the privacy, security and
interchange pricing of financial electronic commerce services. It is possible that one or more
states or the federal government may adopt laws or regulations applicable to the delivery of
financial electronic commerce services in order to address these or other privacy concerns, whether
or not as part of a larger regulatory framework. We cannot predict the impact that any such
regulations could have on our business.
We currently offer services over the Internet. It is possible that further laws and
regulations may be enacted with respect to the Internet, covering issues such as user privacy,
pricing, content, characteristics and quality of services and products rendering our business or
operations more costly, burdensome, less efficient or impossible, any of which could have a
material adverse effect on our business, financial condition and operating results.
Available Information
For more information about us, visit our web site at www.orcc.com. Our electronic
filings with the U.S. Securities and Exchange Commission (including our annual report on Form 10-K,
quarterly reports on Form 10-Q and current reports on Form 8-K and any amendments to these reports)
are available free of charge through our web site as soon as reasonably practicable after we
electronically file with or furnish them to the U.S. Securities and Exchange Commission.
SELLING STOCKHOLDERS
This prospectus relates to the possible resale by the selling stockholders identified below of
shares of our common stock. We are filing the registration statement, of which this prospectus is
a part, pursuant to the provisions of an Investor Rights Agreement dated as of July 3, 2006
(referred to herein as the Investor Rights Agreement), among the Company, Special Value Expansion
Fund, LLC (hereafter referred to as the Expansion Fund) and Special Value Opportunities Fund, LLC
(hereafter referred to as the Opportunities Fund), which governs certain relationships among such
parties and to include additional shares for sale by the company.
All
of the 4,621,570 shares of our common stock registered for the
selling stockholders are issuable upon conversion
of 75,000 outstanding shares of our Series A-1 Convertible Preferred Stock, par value $.01 per
share (the Preferred Shares). We issued the Preferred Shares to the Expansion Fund and the
Opportunities Fund pursuant to the provisions of an Equity Purchase Agreement dated as of July 3,
2006 (referred to herein as the Purchase Agreement), among the Company, the Expansion Fund and the
Opportunities Fund.
The selling stockholders may from time to time offer and sell pursuant to this prospectus any
or all of the shares of common stock owned by them that qualify as Conversion Shares under the
Investor Rights Agreement and registered hereunder, subject to the provisions of the Investor
Rights Agreement. The selling stockholders, however, make no representations that the shares
covered by this prospectus will be offered for sale. We have agreed to keep the registration
statement of which this prospectus forms a part effective until such time as (i) none of the
Preferred Shares remain outstanding or (ii) each of the Expansion Fund and the Opportunities Fund
is permitted to sell its Potential Common Holdings, as defined in the Investor Rights Agreement,
pursuant to Rule 144 under the Securities Act of 1933, as amended, without volume limitation or
other restrictions on transfer thereunder.
The table below presents information regarding the selling stockholders and the shares that
each such selling stockholder may offer and sell from time to time under this prospectus. When we
refer to the selling stockholders in this prospectus, we mean those persons listed in the table
below. Unless otherwise indicated, beneficial ownership is calculated based on 25,681,484
shares of our common stock outstanding as of October 23, 2006. The number of shares in the
column Number of Shares of Common Stock Covered by This Prospectus represents all of the shares
that a selling stockholder may offer under this prospectus. The column Shares of Common Stock
Beneficially Owned After Offering assumes that the selling stockholder will have sold all of the
shares offered under this prospectus. However, because the selling stockholders may offer, from
time to time, all, some or none of their shares under this prospectus, or in another permitted
manner, no assurances can be given as to the actual number of shares that will be sold by the
selling stockholders or that will be held by the selling stockholders after completion of the
sales. Please carefully read the footnotes located below the selling stockholders table in
conjunction with the information presented in the table.
Except as noted in the footnotes to the table below or disclosed in the companys Current
Report on Form 8-K filed on July 3, 2006, which is incorporated by reference herein, no selling
stockholder has had, within the past three years, any position, office, or material relationship
with us or any of our predecessors or affiliates.
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Special Value
Expansion Fund, LLC
2951 28th Street
Suite 1000
Santa Monica, California 90405(4) |
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1,371,386 |
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1,371,386 |
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Special Value
Opportunities Fund, LLC
2951 28th Street
Suite 1000
Santa Monica, California 90405(5) |
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3,250,184 |
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11.2 |
% |
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3,250,184 |
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-0- |
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(1) |
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Comprises the shares of common stock beneficially owned by each selling stockholder prior to
the offering. Beneficial ownership is determined in accordance with the rules and regulations
of the SEC, and generally includes securities held by persons who have sole or shared voting
power or investment power with respect to those securities. Shares of common stock subject to
convertible securities or warrants that are or will become convertible or exercisable within
60 days after October 23, 2006 are deemed to be outstanding and beneficially owned by the
person holding such convertible securities or warrants. |
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(2) |
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Calculated on the basis of 25,684,484 shares of common stock, which is the number of shares
of our common stock outstanding as of October 23, 2006. |
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(3) |
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Assumes all the shares of common stock covered hereby are sold by the selling stockholders in
the offering. |
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(4) |
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Represents 1,371,386 shares of common stock issuable upon the conversion of shares of Series
A-1 Convertible Preferred Stock. |
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(5) |
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Represents 3,250,184 shares of common stock issuable upon the conversion of shares of Series
A-1 Convertible Preferred Stock. |
DESCRIPTION OF CAPITAL STOCK
General
The following description of our capital stock and certain provisions of our restated
certificate of incorporation and our amended and restated bylaws is a summary and is qualified in
its entirety by the provisions of our restated certificate of incorporation and amended and
restated bylaws.
Our authorized capital stock consists of 70,000,000 shares of common stock, par value
$0.0001 per share, 75,000 shares of Series A-1 convertible preferred stock, par value $0.01 per
share, or Series A-1 preferred, and 297,500 shares of Series B junior participating preferred
stock, par value $0.01 per share. As of October 23, 2006, there were outstanding 25,681,484
shares of common stock and 75,000 Series A-1 preferred. No shares of Series B junior participating
preferred stock are outstanding.
Common Stock
The holders of common stock are entitled to one vote for each share held of record on all
matters submitted to a vote of stockholders. Subject to preferences that may be applicable to any
outstanding shares of preferred stock, the holders of common stock are entitled to receive ratably
such dividends, if any, as may be declared by the board of directors out of funds legally available
for the payment of dividends. See Price Range of Common Stock and Dividend Policy. If we
liquidate, dissolve or wind up, the holders of common stock are entitled to share ratably in all
assets remaining after payment of liabilities and liquidation preferences of any outstanding shares
of preferred stock. The rights, preferences and privileges of holders of common stock are subject
to, and may be adversely affected by, the rights of holders of the Series A-1 preferred and any
series of preferred stock which we may designate and issue in the future. Holders of common stock
have no preemptive rights or rights to convert their common stock into any other securities. There
are no redemption or sinking fund provisions applicable to the common stock.
Preferred Stock
Pursuant to our restated certificate of incorporation, the board of directors has the
authority, without further action by the stockholders, to issue up to 3,000,000 shares of preferred
stock in one or more series and to fix the designations, powers, preferences, privileges, and
relative, participating, optional or special rights and the qualifications, limitations or
restrictions thereof, including dividend rights, conversion rights, voting rights, terms of
redemption and liquidation preferences, any or all of which may be greater than the rights of the
common stock. The board of directors, without stockholder approval, can issue preferred stock with
voting, conversion or other rights that could adversely affect the voting power and other rights of
the holders of common stock.
Of these 3,000,000 shares of preferred stock, 75,000 shares have been designated Series A-1
preferred and 297,500 shares have been designated as Series B junior participating preferred stock.
Additionally, the issuance of preferred stock may have the effect of decreasing the market price
of the common stock, and may adversely affect the voting and other rights of the holders of common
stock.
Series A-1 Preferred
Shares of the Series A-1 preferred are initially convertible at a rate of $16.22825 per share,
or 4,621,570 shares in the aggregate. Although the Series A-1 preferred shares have anti-dilution
protection, in no event can the number of shares of common stock issued upon conversion of the
Series A-1 preferred exceed 5,102,986 shares. The anti-dilution protection of the Series A-1
preferred is based on the weighted average price of shares issued below the conversion price;
provided that (a) shares issued in connection with compensatory equity grants, (b) shares issued
above $12.9826 and (c) other issuances as set forth in the certificate of designations of the
Series A-1 preferred are excluded from the anti-dilution protections of the Series A-1 preferred.
Subject to certain exceptions related to the amendment of the restated certificate of
incorporation, the issuance of additional securities or debt or the payment of dividends, the
Series A-1 preferred votes together as a single class and on an as converted basis with the common
stock. The Series A-1 preferred has no dividend right. The value of the liquidation preference of
the Series A-1 preferred increases at a rate of 8% per annum of the original issuance price with an
interest factor thereon based upon the iMoneyNet First Tier Institutional Average. This 8% per
annum increase is convertible into shares of common stock, however the Corporation has the right to
pay the 8% per annum increase in cash in lieu of conversion into common stock. Shares of Series
A-1 preferred are subject to put and call rights following the seventh anniversary of their
issuance for an amount equal to 115% of the original issuance price plus the 8% per annum increase
with the interest factor thereon. The Corporation can require the conversion of the Series A-1
preferred if the 30 day weighted closing price per share of the Corporations common stock is at
least 165% of the initial conversion price.
Rights Plan
Pursuant to our stockholder rights plan and in accordance with the provisions of the rights
agreement executed in connection with this plan, each share of common stock has an associated
preferred share purchase right. Each right entitles the holder to purchase from the Online
Resources a unit consisting of one one-hundredth of a share (a Unit) of Series B junior
participating preferred stock, par value $.01 per share, of the Corporation at a price of $115 per
Unit, subject to adjustment. The rights are not exercisable until after acquisition by a person or
group of 15% or more of the outstanding common stock (an acquiring person) or after the
announcement of an intention to make or commencement of a tender offer or exchange offer the
consummation of which would result in the beneficial ownership by a person or group of 15% or more
of the outstanding common stock (the earlier of such dates being called the Distribution Date).
Until a right is exercised, the holder thereof will have no rights as a stockholder of the company.
Until the Distribution Date (or earlier redemption or expiration of the Rights), the Rights will be
transferred with and only with the common stock. The Rights will expire at the close of business on
January 11, 2012. On April 25, 2005, we adopted the first amendment to our rights agreement, a
Distribution date cannot occur until and unless our stockholders have approved and adopted the
rights agreement thereby making our stockholder rights plan subject to stockholder approval.
If any person or group becomes an acquiring person, each holder of a right, other than rights
beneficially owned by the acquiring person, will thereafter have the right to receive upon exercise
that number of shares of common stock having a market value of two times the purchase price, and if
the Corporation is acquired in a business combination transaction or 50% or more of its assets are
sold, each holder of a right will thereafter have the right to receive upon exercise that number of
shares of common stock of the acquiring company which at the time of the transaction will have a
market value of two times the purchase price.
At any time after any person becomes an acquiring person and prior to the acquisition by such
person or group of 50% or more of the outstanding common stock, our board of directors may cause
the rights (other than rights owned by such person or group) to be exchanged, in whole or in part,
for common stock or other equity securities of the Corporation, at an exchange rate of one share of
common stock per right.
At any time prior to ten days after the acquisition by a person or group of beneficial
ownership of 15% or more of the outstanding common stock, our board of directors may redeem the
rights in whole at a price of $.01 per right.
The rights have certain anti-takeover effects, in that they will cause substantial dilution to
a person or group that attempts to acquire a significant interest the Corporation on terms not
approved by the board of directors.
We describe the rights more completely in the rights agreement itself, which is contained in
Exhibit 4.1 to our Current Report on Form 8-K filed on January 15, 2002. This summary of the
provisions of the rights agreement is qualified in its entirety by reference to that agreement.
Anti-Takeover Effects of Provisions of Our Charter and Bylaws
Our restated certificate of incorporation provides for our board of directors to be divided into three classes, with
staggered three-year terms. As a result, only one class of directors will be elected at each annual meeting of
stockholders, with the other classes continuing for the remainder of their respective three-year terms. Stockholders have no cumulative
voting rights, and the stockholders representing a majority of the shares of common stock outstanding are able to elect all of the
directors.
Our bylaws require a stockholder who intends to nominate a candidate for election to the board of directors, or to raise new
business at a stockholder meeting, to give at least 90 days advance notice to the Secretary. The
notice provision requires a stockholder who desires to raise new business to provide us certain information concerning the nature
of the new business, the stockholders and the stockholders interest in the business matter. Similarly, a stockholder wishing
to nominate any person for election as a director will need to provide us with certain information concerning the nominee and
the proposed stockholder. A special meeting of the stockholders may be called by the affirmative vote of a majority of our board
of directors or an appropriate committee designated by the board of directors. These provisions may have the effect of
delaying, deferring or preventing a change in control.
The classification of our board of directors and lack of cumulative voting will make it more difficult for our existing
stockholders to replace our board of directors as well as for another party to obtain control of us by replacing our board
of directors. Since our board of directors has the power to retain and discharge our officers, these provisions could also
make it more difficult for existing stockholders or another party to effect a change in management.
These and other provisions may have the effect of deterring hostile takeovers or delaying changes in control or management.
These provisions are intended to enhance the likelihood of continued stability in the composition of our board of
directors and in the policies of our board of directors and to discourage certain types of transactions that may involve
an actual or threatened change in control. These provisions are designed to reduce our vulnerability to an
unsolicited acquisition proposal. The provisions also are intended to discourage certain tactics that may
be used in proxy fights. However, such provisions could have the effect of discouraging others from making tender offers
for our shares and, as a consequence, they also may inhibit fluctuations in the market price of the our shares that
could result from actual or rumored takeover attempts. Such provisions also may have the effect of
preventing changes in our management.
Transfer Agent and Registrar
American Stock Transfer & Trust Company is the transfer agent and registrar for our common stock.
PLAN OF DISTRIBUTION
We and the selling stockholders may sell the shares of our common stock being offered hereby
in one or more of the following ways from time to time:
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through agents to the public or to investors; |
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to one or more underwriters for resale to the public or to investors; |
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in at the market offerings, within the
meaning of Rule 415(a)(4) of the Securities Act
of 1933, to or through a market maker or into
an existing trading market, on an exchange or
otherwise; |
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directly to investors; or |
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through a combination of these methods of sale. |
We will set forth in a prospectus supplement the terms of an offering of shares of our common
stock, including:
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the name or names of any agents or underwriters; |
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the name or names of, and number of shares
of our common stock being sold by, any selling
stockholder participating in this offering; |
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the purchase price of the shares being offered and the proceeds we will receive from the sale; |
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any over-allotment options under which
underwriters may purchase additional shares
from us or the selling stockholders; |
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any agency fees or underwriting discounts and other items constituting agents or underwriters compensation; |
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the public offering price; and |
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any discounts or concessions allowed or reallowed or paid to dealers. |
The term selling stockholders includes donees, pledgees, transferees or other
successors-in-interest selling shares received after the date of this prospectus from a selling
stockholder as a gift, pledge, partnership distribution or other non-sale related transfer. If we
or the selling stockholders use underwriters for a sale of shares of our common stock, the
underwriters will acquire the shares for their own account. The underwriters may resell the shares
in one or more transactions, including negotiated transactions, at a fixed public offering price or
at varying prices determined at the time of sale. The obligations of the underwriters to purchase
the shares will be subject to the conditions set forth in the applicable underwriting agreement.
The underwriters will be obligated to purchase all the shares offered if they purchase any of the
shares. We may change from time to time any initial public offering price and any discounts or
concessions the underwriters allow or reallow or pay to dealers. We may use underwriters with whom
we or the selling stockholders have a material relationship. We will describe in the prospectus
supplement naming the underwriter the nature of any such relationship.
We or the selling stockholders may designate agents who agree to use their reasonable efforts
to solicit purchases for the period of their appointment or to sell shares of our common stock on a
continuing basis.
We or the selling stockholders may also sell shares of our common stock directly to one or
more purchasers without using underwriters or agents.
In addition, any shares that qualify for sale by the selling stockholders pursuant to Rule 144
under the Securities Act of 1933 may be sold under Rule 144 rather than pursuant to this
prospectus.
Underwriters, dealers and agents that participate in the distribution of the shares of our
common stock may be underwriters as defined in the Securities Act of 1933 and any discounts or
commissions they receive from us or the selling stockholders and any profit on their resale of the
shares may be treated as underwriting discounts and commissions under that Act. We will identify in
the applicable prospectus supplement any underwriters, dealers or agents and will describe their
compensation. We or the selling stockholders may have agreements with the underwriters, dealers and
agents to indemnify them against specified civil liabilities, including liabilities under the
Securities Act of 1933. Underwriters, dealers and agents may engage in transactions with or perform
services for us or the selling stockholders in the ordinary course of their businesses.
To the extent required under the Securities Act of 1933, we will make copies of this
prospectus (as it may be supplemented or amended from time to time) available to the selling
stockholders for the purpose of satisfying the prospectus delivery requirements of that Act.
We will bear all costs, expenses and fees in connection with the registration of the shares of
our common stock, as well as the expenses of all commissions and discounts, if any, attributable to
the sales of shares by us. The selling stockholders will bear all commissions and discounts
attributable to the sales of shares by them.
In connection with an offering, an underwriter may purchase and sell shares of our common
stock in the open market. These transactions may include short sales, stabilizing transactions and
purchases to cover positions created by short sales. Short sales involve the sale by the
underwriters of a greater number of shares than they are required to purchase in the offering.
Covered short sales are sales made in an amount not greater than the underwriters option to
purchase additional shares, if any, from us or the selling stockholders in the offering. If the
underwriters have an over-allotment option to purchase additional shares from us or the selling
stockholders, the underwriters may close out any covered short position by either exercising their
over-allotment option or purchasing shares in the open market. In determining the source of shares
to close out the covered short position, the underwriters may consider, among other things, the
price of shares available for purchase in the open market as compared to the price at which they
may purchase shares through the over-allotment option. Naked short sales are any sales in excess
of such option or where the underwriters do not have an over-allotment option. The underwriters
must close out any naked short position by purchasing shares in the open market. A naked short
position is more likely to be created if the underwriters are concerned that there may be downward
pressure on the price of the shares in the open market after pricing that could adversely affect
investors who purchase in the offering.
Accordingly, to cover these short sales positions or to otherwise stabilize or maintain the
price of the shares of our common stock, the underwriters may bid for or purchase shares in the
open market and may impose penalty bids. If penalty bids are imposed, selling concessions allowed
to syndicate members or other broker-dealers participating in the offering are reclaimed if shares
previously distributed in the offering are repurchased, whether in connection with stabilization
transactions or otherwise. The effect of these transactions may be to stabilize or maintain the
market price of the shares at a level above that which might otherwise prevail in the open market.
The impositions of a penalty bid may also affect the price of the shares to the extent that it
discourages resale of the shares. The magnitude or effect of any stabilization or other
transactions is uncertain. These transactions may be effected on the Nasdaq Global Select Market or
otherwise and, if commenced, may be discontinued at any time.
WHERE YOU CAN FIND MORE INFORMATION
We file reports, proxy statements, and other information with the SEC. These reports, proxy
statements, and other information can be read and copied at the SECs public reference room at 100
F Street, N.E., Washington, D.C. 20549. Please call the SEC at 1-800-SEC-0330 for further
information on the public reference room. The SEC maintains an internet site at http://www.sec.gov
that contains reports, proxy and information statements and other information regarding companies
that file electronically with the SEC, including the company. These reports, proxy statements and
other information can also be read on our internet site at www.orcc.com. Information on our
website is not incorporated into this prospectus or our other SEC filings and is not a part of this
prospectus or those filings.
This prospectus is part of a registration statement filed by us with the SEC. The full
registration statement can be obtained from the SEC as indicated above, or from us.
The SEC allows us to incorporate by reference the information we file with the SEC. This
permits us to disclose important information to you by referencing these filed documents. Any
information referenced this way is considered part of this prospectus, and any information filed
with the SEC subsequent to this prospectus and prior to the termination of the particular offering
referred to in such prospectus supplement will automatically be deemed to update and supersede this
information. We incorporate by reference the following documents which have been filed with the
SEC:
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Annual Report on Form 10-K for the fiscal year ended
December 31, 2005 (filed on March 16, 2006); |
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Quarterly Reports on Form 10-Q for the fiscal quarters ended
March 31, June 30, and September 30, 2006 filed on May 10, 2006, August 9, 2006, and November 9, 2006, respectively; |
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Current Reports on Form 8-K filed May 8, July 3, August 24, September 14, and October 26, 2006; and |
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Definitive Proxy Statement on Schedule 14A filed on April 3, 2006. |
We incorporate by reference the documents listed above and any future filings made with the
SEC in accordance with Sections 13(a), 13(c), 14 or 15(d) of the Securities Exchange Act of 1934,
with the exception of any documents deemed not to be filed and any documents filed pursuant to Item
402(a)(8) of Regulation S-K under the Securities Act.
We will provide without charge upon written or oral request to each person, including any
beneficial owner, to whom a prospectus is delivered, a copy of any or all of the documents which
are incorporated by reference to this prospectus (other than exhibits unless such exhibits are
specifically incorporated by reference in such documents). Requests should be directed to:
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Online Resources Corporation |
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4795 Meadow Wood Lane |
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Suite 300 |
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Chantilly, Virginia 20151 |
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Attention: Investor Relations |
The Investor Relations Department can be reached via telephone at (703) 653-2248 or via email
at bhalloran@orcc.com.
LEGAL MATTERS
Unless otherwise specified in a prospectus supplement accompanying this prospectus, Greenberg
Traurig, LLP, McLean, Virginia, will provide opinions regarding the authorization and validity of
the common stock. Greenberg Traurig, LLP may also provide opinions regarding certain other
matters. Any underwriters will also be advised about legal matters by their own counsel, which
will be named in the prospectus supplement.
EXPERTS
The consolidated financial statements of
Online Resources Corporation appearing in Online Resources Corporations
Annual Report (Form 10-K) for the year ended December 31, 2005 (including the schedule appearing
therein), and Online Resources Corporations managements assessment of the effectiveness of internal control
over financial reporting as of December 31, 2005 included therein, have been audited by Ernst &
Young LLP, independent registered public accounting firm, as set forth in their reports thereon,
included therein, and incorporated herein by reference. Such consolidated financial statements and
managements assessment are incorporated herein by reference in reliance upon such reports given on
the authority of such firm as experts in accounting and auditing.