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Fifth Third Bank Receives “Outstanding” CRA Rating Across All Categories of Lending, Investment and Service Rated by the OCC

Fifth Third Bank, National Association has received an “Outstanding,” the highest rating possible, on its most recent Community Reinvestment Act performance examination1 from the Office of the Comptroller of the Currency. Fifth Third received “Outstanding” ratings on each of the examination’s three tests: Lending, Investment and Service.

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Fifth Third Bank has received an "Outstanding" Community Reinvestment Act rating from the OCC. (Graphic: Business Wire)

Fifth Third Bank has received an "Outstanding" Community Reinvestment Act rating from the OCC. (Graphic: Business Wire)

“Strong banks need strong communities to succeed. Improving the well-being of the communities where we live and work is foundational to who we are as a bank,” said Tim Spence, president and CEO, Fifth Third. “This ‘Outstanding’ rating from the OCC reflects that commitment.”

The examination period was Jan. 1, 2017, to Dec. 31, 2021, and was the first for Fifth Third under the OCC. The Bank converted from an Ohio state-charted bank to a national bank in 2019. Its last CRA rating also was “Outstanding” for the most recent exam conducted by the Federal Reserve Bank of Cleveland in 2018.

During the majority of the exam period, Fifth Third was focused on delivering its five-year, $32 billion Community Commitment,* designed to address major areas of need across our footprint. In 2021, the Bank announced that it surpassed its goals and delivered $41.6 billion in community support from 2016 to 2020, including $16.3 billion in mortgage lending, $12.6 billion in small business lending and support, and $12.6 billion in community development lending and investments. It also included $378 million in impact initiatives and programming, including $112.9 million in Community Commitment-related grants.

Kala Gibson, chief corporate responsibility officer, said, “We are proud of the work we’ve done to help address the wealth gap, build affordable housing, provide essential job training and financial education, and create opportunities for transformational, generational wealth. However, the job is far from complete. We are actively changing lives one neighborhood at a time and developing communities to create long-term, sustainable growth for individuals, families and small businesses.”

About Fifth Third

Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. Our list of firsts is extensive, and it’s one that continues to expand as we explore the intersection of tech-driven innovation, dedicated people and focused community impact. Fifth Third is one of the few U.S.-based banks to have been named among Ethisphere’s World’s Most Ethical Companies® for several years. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Fifth Third Bank, National Association is a federally chartered institution. Fifth Third Bancorp is the indirect parent company of Fifth Third Bank and its common stock is traded on the NASDAQ® Global Select Market under the symbol "FITB." Investor information and press releases can be viewed at Member FDIC.

1The hyperlinked text directs to a summary of the CRA performance examination on

*The Community Commitment was originally announced as a $27.5 billion initiative in 2016 and was increased to $30 billion and then $32 billion in part due to Fifth Third’s acquisition of MB Financial and its planned expansion in Chicago.


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