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Creative Circle Wins ClearlyRated’s 2024 Awards for Client and Talent Service Excellence

Creative Circle, a leading marketing and creative services firm, announced today that they have won ClearlyRated’s 2024 Client and Talent Awards for service excellence. This marks the Company’s sixth consecutive year winning the award on the talent side and the fourth consecutive year for clients.

ClearlyRated, a satisfaction research firm, presented these awards in partnership with Gold sponsor ClearEdge Marketing based on the 2023 results of weekly surveys that Creative Circle administered to clients and candidates.

“At Creative Circle, our guiding principle is to deliver a uniquely outstanding customer experience,” said Creative Circle President, Matt Riley. “We’re extremely proud to see our dedication to that goal recognized in these awards from ClearlyRated. I want to thank every Creative Circle employee for ensuring our clients’ and candidates’ experiences remain our topmost priority.”

"I'm so excited to introduce the 2024 winners alongside their verified ratings and reviews on ClearlyRated.com," said ClearlyRated CEO, Eric Gregg. "Creative Circle again proved their commitment to providing outstanding experiences and superior service. They're raising the bar for excellence, and I couldn't be more proud to celebrate their success."

Client Results

Creative Circle clients completed 775 satisfaction surveys in 2023, giving the firm an average rating of 9.1 out of 10. Their Net Promoter Score of 71.2% is nearly double the industry average of 36% and ranks as “world-class” in client satisfaction.

Clients rated Creative Circle most highly — with more than 97% rating us positively — in communication speed/responsiveness, candidate presentation, and communication clarity. 93.4% of clients agreed that they will partner with Creative Circle again in the future.

Client responses include:

  • “As the VP of Marketing, my team balances a lot of initiatives. Creative Circle is the perfect solution to this challenge. I am able to quickly scale my team with high-quality talent. They are my first call when I need to expand my team.”
  • “Creative Circle offers pre-vetted candidates that have a reliable level of experience and are also extremely responsive.”
  • “Creative Circle made the process simple for me. We were able to get up and running in just days.”

Candidate Results

Creative Circle candidates completed nearly 4,000 satisfaction surveys in 2023, giving the firm an average rating of 9.1 out of 10. Their Net Promoter Score of 72.2% is more than double the industry average of 30% and ranks as “world-class” in client satisfaction.

Candidates rated Creative Circle most highly — with more than 92% rating us positively — in communication and responsiveness, how they were treated by clients, and how prepared they felt for their roles.

Candidate responses include:

  • “Creative Circle is professional, friendly, and fast. They have my interests in mind as well as the interests of their employer clients.”
  • “The opportunities I've received with big organizations and companies through Creative Circle is beyond compare. Having support from recruiters makes a huge difference when looking for a job.”
  • “Creative Circle was with me every step of the way. They are #1 when it comes to recruitment hands down.”

To get in touch with Creative Circle for marketing or creative services, fill out this form and somebody will be in touch shortly. If you’re a candidate looking for work, apply to roles on the Creative Circle website here.

About Creative Circle

Creative Circle provides marketing and creative services, including studio and flex bench teams, agency services, talent acquisition, and consulting. Our strength comes from our talent community, and our power lies in leveraging this network to provide flexible custom solutions for our clients.

Creative Circle is part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit creativecircle.com.

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.

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