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Lucky Feet Shoes Wins Gold Medal Award for Outstanding Customer Service by Footwear Insight Magazine

By: PRLog
Lucky Feet Shoes was featured in the September/October 2016 issue of Footwear Insight along with 61 other stores that were recognized as winners of the prestigious Gold Medal honors.
GREAT NECK, N.Y. & RANCHO CUCAMONGA, Calif. - Oct. 11, 2016 - PRLog -- Lucky Feet Shoes was named a winner of a Gold Medal Service Award for Outstanding Customer Service by Footwear Insight magazine.

Lucky Feet Shoes was featured in the September/October 2016 issue of Footwear Insight along with 61 other stores that were recognized as winners of the prestigious Gold Medal honors.

"Customer Service is the best way that independent shoe stores can win out over bigger stores and online competitors," said Mark Sullivan, editor of Footwear Insight, one of the leading trade publications serving the footwear industry. "It's also the best way stores can take care of their customers and build a loyal following."

The Gold Medal Awards are presented to stores that earn a score of 70 or better based on the results of a mystery shopping evaluation authorized by Footwear Insight and conducted by an independent third party mystery shopping firm. Lucky Feet Shoes achieved its recognition by earning points on 24 different criteria involved in the shoe buying process, starting with "how promptly were you greeted," to the measuring of the shopper's foot, all the way through the check-out process and the quality of the bag the shopper received on the way out the door.

"Lucky Feet Shoes should be very proud of their achievement and prouder still to share it with their shoppers and their community," Sullivan said. "We evaluated more than 120 stores and those that made the list represent the absolute best of those stores."

This marks the second year Footwear Insight has presented The Gold Medal Awards. The Gold Medal Awards are open to all independently owned shoe stores and regional chains that have significant shoe businesses. National chains running stores and sports specialty stores are not eligible.

Footwear Insight is published by Formula 4 Media, LLC. Formula4 Media, based in Great Neck, N.Y., established in 2005, produces two trade shows, The Running Event and Sportstyle and publishes nine trade publications: Running Insight, Footwear Insight, Sports Insight, Outdoor Insight, Team Insight, Textile Insight, Trend Insight, Inside Insight, and Sportstyle.

About Lucky Feet Shoes

Lucky Feet Shoes is committed to providing excellent customer service and helping people improve their quality of life with the right shoes, arch supports or custom orthotics. Lucky Feet Shoes offers a unique in-store foot analysis and provides customers with footwear solutions. Lucky Feet Shoes has six retail locations throughout Southern California and staffs trained Pedorthists in foot pathology, biomechanics, shoe construction, shoe modifications, custom foot orthotics and insoles. For more information about Lucky Feet Shoes or their locations, please visit us online at luckyfeetshoes.com or contact us at info@luckyfeetshoes.com.

Photos: (Click photo to enlarge)

Lucky Feet Shoes Logo The GOLD MEDAL SERVICE AWARDS 2016 - LUCKY FEET SHOES

Read Full Story - Lucky Feet Shoes Wins Gold Medal Award for Outstanding Customer Service by Footwear Insight Magazine | More news from this source

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