GATINEAU, Quebec - June 17, 2020 - PRLog -- Macadamian Technologies, a leader in custom design and development of digital health and connected medical device software, today announces an OEM partnership with Foko Retail, a leader in retail task management and communication software. Through this partnership, Foko Retail will OEM and integrate virtual shopper intake and queue management capabilities into its retail management software platform.
"We are very pleased to announce our partnership with Foko Retail. For Macadamian, this partnership represents an opportunity to assist retailers in ensuring both workplace health and safety and enhanced customer experience as they look to reopen while COVID-19 continues to be present in our communities," said Fred Boulanger, CEO of Macadamian.
COVID-19 requires physical distancing to prevent the spread of the disease, using a smartphone and retail applications, the solution enables retailers to re-open and manage store operations in a pandemic. Foko is introducing the following tools to it's COVID kit:
- MyQueue: a virtual waiting line for customers who want to come into the store. Customers can use the app to add themselves to a waitlist of shoppers and are given a place in the queue. They will then receive a notification when it is their turn to enter. The concierge view of the app allows the retailer to easily oversee who is up next and manage a store's capacity.
- MyReservation: a tool for customers to book appointment times to come into the store and meet with an associate. They simply open the application, choose the store location and time slot they'd like, and confirm their reservation.
Leveraging Macadamian's HealthConnect™ application platform as a service and UX design services, Foko worked with Macadamian to customize a solution to meet the needs of retail organizations.
Vani Edwardson, Vice President Marketing
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