SuiteCX is proud to announce that we are among the select companies that Forrester invited to participate in its June, 2020 report, "The Forrester Wave" Journey Mapping Platforms, Q2 2020. In this evaluation, SuiteCX was cited as a Leader.
(PRUnderground) June 22nd, 2020
Independent Research Firm Cites SuiteCX As A Leader In Analyst Report
SuiteCX is proud to announce that we are among the select companies that Forrester invited to participate in its June, 2020 report, “The Forrester Wave” Journey Mapping Platforms, Q2 2020. In this evaluation, SuiteCX was cited as a Leader.
SuiteCX Board Chair, Martha Rogers PHD said:
“Every business has customers. Every customer has a journey. Every successful customer journey needs effective mapping. The opportunity – and opportunity costs – are so large that there is no room for misstep. We believe that Forrester has made it very clear that SuiteCX has the right tools for superior customer journey mapping. Backed by brilliant strategy geared to the needs of each SuiteCX client and their customers.”
SuiteCX Board member, Don Peppers of CX Speakers and Peppers and Rogers Group, said:
“Simple and straightforward, yet comprehensively capable, SuiteCX offers a totally frictionless user experience, setting it apart from its competitors in this space.”
SuiteCX CEO, Valerie Peck said:
“It’s exciting to see the results of 6 years of hard work from our team and the measurable result our clients have enjoyed using this set of 360 data collection; planning; visualization toolset.”
SuiteCX is the only customizable and secure customer experience, journey mapping and journey analytics platform. In addition to robust customer journey mapping capabilities, the platform enables you to plan and improve customer experience through integrated survey data, persona development, improvement planning, and the creation of detailed contact strategies.Press Contact
Original Press Release.