Hong Kong, Hong Kong S.A.R. Jun 25, 2021 (Issuewire.com) - Holapick, an ecommerce store that offers trendy womens dresses online, recently launched their round-the-clock customer service for their valued customers. According to the owners, Holapick can now ensure that none of their customers go back with a heavy heart after shopping as their customer care representatives are always ready and willing to assist their customers during the shopping sessions.
While the leading e-commerce store aims popularize latest trends at the global level, the owners of the store also feel that round-the-clock customer service would be helpful for their customers in taking informed decisions. The support center of Holapick is now able to address sizing questions and refund and return related queries. The customer support members of the ecommerce store are thoroughly trained to make sure that the customers are happy and satisfied.
Holapick customer service makes it easier for their buyers to return products purchased. The support staff members are now trained to listen to customer grievances and to attempt resolving the complaints or grievances through email-based communication. However, if the issues are not resolved, the staff members are authorized and instructed to initiate the return process. Customers also have the option to return the product for a full refund and for exchanging the products. The owners of the e-store maintained that return requests should be made within 30 days from the date of purchase.
They also maintained that they would continue to provide superior customer service in the days to come and also added that customers can get in touch with the support team by submitting a support ticket or simply by sending an email.
"Our support executives are all set to respond to queries and grievances that might arise at the earliest. Although it's easier to get in touch with us through our social media channels, we recommend everyone to choose the support ticket option as we escalate those issues in no time", said the sales head of the company. "If somebody has a question about our tops and maxi dresses on sale, they should write to us directly via email or raise a support ticket", he added.
About the Company
Holapick is a leading ecommerce store offering quality apparel and accessories for women.
To know more, visit https://www.holapick.com/
Media Contact
Holapick
Source :Holapick
This article was originally published by IssueWire. Read the original article here.
