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OnyxMedia introduces Zoom support to help clients on a more personal level

By: Get News

OnyxMedia has helped more than 600 clients worldwide build a social media presence for their business and previously offered only email support. As part of the rebrand, OnyxMedia now offers Zoom support to help customers communicate with their success manager.

The team over at OnyxMedia has introduced Zoom support so they can get to know their clients on a more personal level.

“We’re all very excited about this feature as it’s one of our most requested features since our start in 2018” said Frederik Denuit, founder at OnyxMedia. “We wanted to introduce it years ago, but due to our small team size and the fact that we are a bootstrapped company we had to put it on the back bone. A lot of clients have already taken advantage of this new feature and talked to their success manager over Zoom”.

Among Zoom support OnyxMedia also offer a number of other features as part of their service:

-  15 on brand social media posts/month
-  Facebook, Instagram, LinkedIn and Twitter
-  Competitor analysis
-  Industry research
-  Custom content plan
-  Unlimited revisions
-  Premium Zoom support

"Many features are ideas from our long-time customers," Frederik continues, "because they have been customers for so long, they can give us the best insights on how to improve our service and better serve our customers. As a startup company, we really value feedback from our customers and we will always strive to implement the features they want so we can continue to grow”.

The most common mistakes with social media posts

When asked what is the most common mistake he observes when creating posts on social media, Frederik responds, "Well, to create content that engages your audience, you need to know who they are, what they are interested in, and how they use social media. Start by creating a buyer persona, a fictional representation of your ideal customer. Use demographic data, social media insights, and customer feedback to create a detailed profile of your target audience. Then tailor your content to their preferences, using language, tone, and imagery that speaks to them".

The easy solution to establishing a social media presence

OnyxMedia’s social media team has successfully published thousands of social posts that meet their clients goals. They offer this service as a set it and forget it service on their website. This is perfect for business owners who know they need to keep up with the latest trends in social media, but just do not have the time or skills to do it themselves.

Conclusion

For those who want to align their company's social networks with their branding and growth, OnyxMedia offers a simple solution that takes very little time. In addition to creating and publishing content, OnyxMedia also performs a full account audit and creates a customized content plan that is right for the business.

Media Contact
Company Name: OnyxMedia
Contact Person: Frederik Denuit
Email: Send Email
Country: Belgium
Website: https://www.onyxmedia.io/



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